It's fun to work at a company where people truly believe in what they are doing!
Job Description:
The Records Supervisor oversees the daily operations of the records management team, ensuring the accurate and efficient handling of organizational records. This role involves supervising staff, implementing records management policies, and ensuring compliance with legal and regulatory requirements.
Essential Job Responsibilities
Supervise and manage the records management team.
Develop and implement records management policies and procedures.
Ensure the accurate and timely processing of records.
Conduct regular audits and assessments of records management practices.
Provide training and support to records management staff.
Collaborate with other departments to improve records management processes.
Qualifications & Requirements
Education: Bachelor's degree in Information Management or related field.
Experience: 5+ years in records management, with supervisory experience.
Skills:
Coaching
Communication
Contact Center Operations
Customer Relationship Management (CRM)
Customer Satisfaction
Detail-Oriented
Document Management
Document Management Systems (DMS)
High Accuracy
Information Management
Office Administration
Problem Resolution
Professional Collaboration
Professional Development Trainings
Supervisory Management
Teamwork
Certifications: Relevant certifications in records supervision, such as Certified Records Manager (CRM), Certified Records Analyst (CRA), or Essentials of RIM Certificate are preferred.
Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.
Click here to learn about Epiq's Benefits.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.