It's fun to work at a company where people truly believe in what they are doing!

Job Description:

A Service Specialist is part of a team that provides various administrative support to our clients which includes copy, print, scan, bind and mail services. This role will work the hours of 12:00pm to 9:00pm, Tuesday through Friday and 9:00am to 6:00pm on Saturday.

Essential Job Responsibilities

• Copy Services includes accurately producing copy, print and scan projects per written instructions:

• Process work as requested through the digital job submission system, received via email or in-person
• Print, scan, copy and bind projects as requested
• Restock supplies and paper as needed in copy machines
• Comply with confidentiality policy and maintain documents in a secure area
• Assist with basic maintenance of office hardware as needed and notify appropriate personnel regarding any advanced maintenance that needs to be scheduled
• Quality check all work and escalate issues to Manager

• Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule:

• Follow guidelines and procedures for documenting, organizing, and mailing outgoing parcels
• Sort, organize, scan, and distribute incoming mail to client multiple times per day
• Ensure that all projects have been properly produced and quality checked
• Maintain mail rooms by stocking general supplies, delivering paper, and loading printers with paper

Qualifications & Requirements

• High School Diploma or GED

• Minimum of 1 year work experience in customer services, copy and mail services field

• Ability to multitask with attention to detail

• Ability to resolve issues with professionalism and tact

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is 17.25 to 21.57 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.