Principal Product Manager

Hiring Manager: Jason Blackett

Talent Acquisition Advisor: Archana Namasivayam

Job Code Level: MEP5

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AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

OpenText LegalTech solutions provide the world's most advanced technology to help legal discover what matters across massive volumes of enterprise data. Using unstructured data analytics, machine learning, generative AI and interactive visualizations, our platforms provide fast access to key documents and critical early insights—for litigation, investigations, due diligence, compliance, and more.

Your Impact:

A Product Management role at OpenText is not just a job; it's a chance to make a profound impact. You'll contribute to next-generation eDiscovery solutions that apply analytics and AI to uncover key evidence at scale. Your work will support litigation, investigations, and compliance efforts—helping legal teams move faster, reduce risk, and focus on what matters most. You will define product investment strategies for growth and customer retention, systemically deliver product line capabilities leveraging cloud delivery processes, incorporate cutting-edge technologies like AWS and Generative AI, and efficiently manage field communication, market feedback, and validation. You will be an evangelist for our products, product lines and portfolios, understanding customer motivations and fostering customer-centric product development solutions.

What the role offers:

• Work with the Director of Product Management to understand how eDiscovery offerings contribute to the overall LegalTech strategy, and drive the strategy and roadmap for the eDiscovery product in realizing the LegalTech vision.
• Bring extensive eDiscovery knowledge and expertise, applying this expertise to create the best eDiscovery products in the industry.
• Collect and receive input on product direction from all sources (customers, sales, executives, employees, marketplace, publications) and distill that information into a coherent and well-defined product vision and roadmap.
• Engage directly with law firms, corporate legal departments, and litigation support professionals to deeply understand workflow pain points, validate product direction, and represent the voice of the customer in product decisions.
• Participate in the creation of go-to-market strategies and assist with carrying out product launches, including pricing, positioning, forecasting, competitive market research and analysis, and sales and technical enablement.
• Define and own product KPIs — including adoption, retention, and customer satisfaction metrics — using data to drive investment priorities and demonstrate business outcomes.
• Work closely with Product Owners to translate business requirements into engineering stories that can be reliably delivered.
• Manage the product integration and partner ecosystem strategy, including relationships with complementary platforms, data connectors, and cloud hosting partners relevant to the eDiscovery market.
• Evaluate product lifecycle health across the portfolio, making recommendations on feature investment, consolidation, migration, or end-of-life for components that no longer align with strategic direction.
• Integrate and drive cross-functional teams, ensuring exceptional results through collaboration and navigation.
• Develop effective solutions for broad projects, evaluating variable factors in-depth and adapting complex techniques.
• Make critical decisions as a project team leader, foster valuable networks with external contacts, and provide guidance on complex matters within your expertise.

What you need to Succeed:

• eDiscovery Knowledge and Experience: A strong understanding of the Electronic Discovery Reference Model (EDRM) and its implementation in the market. Practical experience implementing EDRM via technology is highly desirable.
• Generative AI Expertise: GenAI and LLMs are changing the way eDiscovery solves customer problems, a successful candidate will be familiar with GenAI and able to build requirements for using this technology to solve problems in the EDRM space.
• Market Analysis: Proficiency in market research and competitive analysis to identify trends, opportunities, and threats in the Information Management industry.
• Data Analysis: Strong analytical skills to interpret data and metrics, enabling data-driven decision-making and product optimization.
• Technical Knowledge: 6+ years of product management experience with demonstrated depth in eDiscovery, legal technology, or a closely adjacent enterprise software domain.
• Legal & Compliance Awareness: Familiarity with legal workflows, litigation processes, and regulatory compliance requirements that shape eDiscovery technology adoption and buyer decisions.
• Project Management: Competency in project management tools and techniques to plan, execute, and monitor product development projects, ensuring on-time and on-budget delivery.
• UX/UI Design: Familiarity with user experience (UX) and user interface (UI) design principles to create products that provide exceptional user experiences and meet design standards.
• International Collaboration: Willing to work in an international environment involving multiple time zones.

One last thing:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. 

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.