Assistant Site Manager

Overview

Consider a new, rewarding career today as an Assistant Site Manager with IST Management Services! Ideal candidates have prior experience supervising similar operations, have prior experience in mail operations, possess a high level of professionalism, and are ready to grow in their professional career! 

IST Management is a rapidly growing business process outsourcing (BPO) company specializing in providing solutions for the management of digital and physical information through Facilities Management, eDiscovery, and Electronic Document Management services. This is a full-time, direct-hire position.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off and Bonus Incentives

Hours of Operations: Monday-Friday - 7am - 4pm (Some nights and weekend coverage will be requested)

Responsibilities

• Coordinates all activities for on-site faculty and staff
• Runs mail meters and resolves any issues or maintenance
• Prioritize work and deploy staff as required to ensure customer needs are met in regards to on-time delivery of services and quality of work
• Ensures all work standards are met on a consistent basis
• Orders all supplies for department 
• Submit work orders as necessary for any on-site maintenance 
• Ensures all work standards are met on a consistent basis by IST site employees
• Coodinate delivery/pick-up for all perishable packages, ensuring content delivery
• Insures maximization of productivity through efficient use of standard operating procedures
• Acts as liason to client in absence of on-site manager
• Manages, trains and coaches employees and develops a work environment that promotes high motivation and customer satisfaction
• Ensures the proper and safe use of all equipment used by employees

Qualifications

• High school diploma or equivalent (GED)
• One year experience supervising or managing similar operations preferred
• Copying/scanning/mailing, Xerox equipment experience
• Knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics is preferred.
• Ability to communicate both verbally and written with customers and other employees both one-on-one and during meetings
• Knowledge of supervisory techniques to manage, motivate and train employees
• Ability to prepare reports and present information to customers
• Must have attention to detail and critically think through and resolve problems
• Must have customer service skills and be able to maintain a consistent, high level of service
• Must have ability to multi-task, manage multiple accounts and establish priorities
• A valid driver’s license and/or reliable transportation to and from work
• Lifting up to 55 pounds
• Standing for long periods of time
• Significant walking
• Willingness to cross-train for other job functions

IST provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please inform the National Director of Talent Acquisition, Sydney Ayers, by following this link http://www.istmanagement.com/talent-acquisition-team.html for direct contact information.