Workplace Services Assistant Site Manager

Overview

We are seeking a candidate with an excellent leadership background and skills to join our amazing team as a Workplace Services Assistant Site Manager in our Kingwood, TX office.  This position will be responsible for maintaining excellent client communication, in addition to managing and performing services provided onsite in a highly professional environment.  Services provided include but are not limited to: business support services, mail, shipping and receiving, hospitality and administrative support.  Ideal candidates will possess excellent customer relationship management skills and have 1-2+ years experience performing relevant office services.  

IST Management Services is a rapidly growing Business Process Outsourcing (BPO) that also has an Intergrated Facilities Management (IFM) division and the largest American privately-owned facilities management company.  Founded in 1997, the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management.  In addition, we also specialize in providing solutions for the management of physical and digital information through Workplace Services, eDiscovery, and Electronic Document Management services. 

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives

Hourly Compensation: $17.00 - $18.00 USD per hrly (DOE)

Work Schedule: Monday - Friday   8:30 AM - 5:30 PM   

Location:   Kingwood, TX 

Responsibilities

The responsibilities of the Workplace Services Assistant Site Manager is to maintain excellent client communication, in addition to managing and performing services provided onsite in a highly professional environment which includes, but not limited to, business support services, mail, shipping and receiving, hospitality and administrative support.  Additional responsibilities include:

• Assist the Site Manager with daily overseeing operations activities and help direct staff accordingly
• Develops new procedures to improve the operation of the site(s) and to lower operating costs
• Manages department vendor relationships and contracts
• Manages, trains, and coaches employees and develops a work environment that promotes high motivation and customer satisfaction
• Handle assigned tasks and administrative duties as assigned

Qualifications

The qualifications of the Workplace Services Assistant Site Manager is that the ideal candidates will possess excellent customer relationship management skills, have 1 - 2+ years experience performing relevant office services duties.  Additional qualifications include:

• High school diploma or GED and US authorization to work for any employer
• Current and valid Driver's License for use with company vehicle
• Competency in performing multiple functional tasks; capable of lifting up to 55 pounds
• Advanced MS Office skills
• Excellent communication skills (both verbally & written)
• Excellent attendance and punctuality
• Organizational & Managerial skills; ability to train employees

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.