Sr. Software Engineer (Salesforce), G&A Solutions Engineering (GSE)

The Legal and Global Security Solutions (GSE Solutions) team is looking for an experienced Sr. Software Engineer to lead intricate, global Salesforce initiatives. You’ll combine technical proficiency with eye for business to collaborate closely with various internal teams, such as legal & global security, engineering, design services, DevOps, enterprise architecture and information security. Additionally, you’ll work with external technology partners and service providers. As a Salesforce Software Engineer, you will be responsible for leading all aspects of complex Salesforce implementations and driving strategic solutions tailored to meet business requirements. You will manage a team of technical experts in designing, developing, and optimizing Salesforce solutions with a particular focus on data architecture, scalability, and custom solution development. G&A Solutions Engineering (GSE) is IS&T's dedicated technology partner for Apple's general and administrative functions — including people, finance, facilities, legal, and security. The team builds and delivers integrated technology solutions that keep these functions running efficiently and securely at global scale. GSE also works closely with business teams to develop custom tools that improve productivity and bring greater automation and consistency to G&A operations across Apple.

Description

This role requires extensive hands-on experience in Salesforce platform management, architecture design, data management, and the ability to develop and drive strategic technology roadmap. As a Sr. Salesforce Engineer, you will evaluate global business requirements and architect solutions to be solved with Salesforce systems and technologies.

Minimum Qualifications

7+ years hands on experience in Salesforce platform with at least 3 years of end to end implementations Hands-on experience with configuration of platform features including user management, profiles, permissions, custom objects & fields, formulas, and workflow rules Experience in running Salesforce deployments; including, but not limited to steps for metadata deployments, data migration, and user rollout Salesforce integration experience with a variety of middleware and integration platforms Experience in Experience Cloud or prior experience working within Agentforce BS Degree in Computer Science or or relevant work experience

Preferred Qualifications

Experience in legal technologies (e.g. matter management/e-billing, e-discovery, contract lifecycle management, etc.) and matter centric environments is a plus Experience with leveraging LLM’s, Generative AI, and Machine Learning Strong understanding of when to use configurations versus customizations; and the various limitations of Salesforce Demonstrated ability to stay up to date with new Salesforce technology and related operational processes, including new features and product releases Experience with continuous integration/continuous deployment (CI/CD) tools such as Spinnaker, Bitbucket, and Jenkins Experience with third-party clouds such as AWS, GCP, and Infrastructure as Code technologies such as Terraform