Shipping/Mail Team Associate - Full Time

Overview

Consider a new career today as a Shipping/Mail Team Associate - Full Time - Monday to Friday Day Shift - with IST Management Services, the fastest-growing, national, Workplace Services Company in the industry. IST Management Services, Inc. is a Workplace Services Company specializing in providing solutions in Hospitality & Reception, Event & Conference Services, Mail & Package Logistics, Print & Imaging, Records & Information Governance and Integrated Facilities Management services. We also offer Technology-Enabled Outsourcing support for eDiscovery, Litigation Support and Electronic Document Management services.

Location: On-site.

Schedule: Monday–Friday, 8:00 AM – 5:00 PM.

Position Summary: We are seeking a dependable and detail oriented Shipping/Mail Team Associate to support daily operations at our shipping and print facility. This entry level role is responsible for receiving, handling mail and packages, staging and shipping incoming and outgoing materials. The ideal candidate is organized, physically capable and comfortable working in a fast-paced environment.

Job Summary: Assists mailroom staff and customers. Maintains the mailroom by keeping the environment clean, organized, and stocked.

Hourly Compensation: $17.00 to $17.50 per hour USD DOE. 

This position requires the employee to have access to reliable transportation.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Identity Theft Protection, AD&D, 7 paid holidays, Pet Insurance and Bonus Incentives.

Amenities:

• Consistent daytime schedule with weekends off

• Hands-on training and opportunities to learn print production skills

• Stable work environment supporting a major client

• Growth opportunities within print production and operations

• Great working environment! Access to gym/workout facilities and employee lounge. No Nights/Weekends!

We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees. You can visit http://www.istmanagement.com for more info on us!

Responsibilities

The Shipping/Mail Team Associate will be responsible for performing business support services, mail, copy, print and shipping and receiving services. 

Duties/Responsibilities:

• Assists with incoming and outgoing mail service
• Sorts, logs, and distributes mail and packages
• Processes outbound mail, assists customers with mail services, completes proper documents for all mail services, explains services, and suggests appropriate services to meet customers’ requirements
• Assists with mail/package deliveries across campus as needed
• Resupplies components on the mail meter and related equipment as necessary
• Forward and returns mail to sender as appropriate
• Maintains a clean and organized working environment
• Dusts and cleans surfaces, floors, and machinery throughout the mailroom, restocks, and organizes supplies
• Assists with counter sales; Assists with the completion of daily, weekly, and monthly mailroom supply inventory and statistical tracking
• Using a computer or other designated equipment, enter and assist with the processing of orders

Additional responsibilities include: 

• Produce printed materials including digital prints, large-format jobs, and finishing work (cutting, binding, laminating, folding, etc.)
• Operate and maintain print and finishing equipment according to procedures
• Prepare digital files for print, ensuring proper formatting and quality standards
• Perform quality control checks to ensure accuracy, consistency, and client specifications
• Package, stage, and deliver completed jobs as required
• Maintain an organized production area and adhere to safety standards
• Communicate effectively with team members and supervisors regarding job status and deadlines
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Qualifications

Required Skills/Abilities:

• Ability to sort incoming and outgoing mail as directed
• Ability to effectively communicate to assist employees and students
• Ability to deal with stressful situations and different types of personalities in a calm manner
• Ability to concentrate while doing many tasks at once
• Ability to learn department account numbers and locations of mailboxes
• Ability to use the telephone to assist customers and report malfunctions
• Ability to learn basic operations of folding equipment, binding equipment, laminating equipment, mailing equipment and software, phone systems, Windows-based Computers, and other software programs as necessary
• Ability to explain the services provided by the mailroom
• Ability to complete assigned jobs
• Ability to lift and carry mail tubs, mail flats, and packages
• Valid Drivers License

Qualifications:

• High school diploma or GED and legal US authorization to work for any employer
• Competency in performing multiple functional tasks; capable of lifting up to 55 pounds
• MS Office Suite skills; Excellent communication skills both verbal and written

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.