Service Center & Loading Dock Department Manager

Overview

Who We Are

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. 

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

We’re a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives!

Hourly Compensation: $28/hr-$28/hr USD

Hours: 9am to 6pm - Mon-Fri w/ 1 hour break with availability to work Over Time and Flexibility with Shift Hours as Needed

You can check out istmanagement.com for more info on us!

Responsibilities

The Site Manager will be responsible for managing and performing business support services, mail, copy, print, and hospitality services, shipping and receiving, conference room services, reception, and administrative support. Additional responsibilities include: 

• Directs and oversees processing of mailroom activities and loading dock activities, including lifting, bending and spending long times on your feet.
• Working with internal clients
• Generates and presents reporting
• Maintains inventory
• Responsible for a budget covering all business support operations
• Develops new procedures to improve the operation of the site(s) and to lower operating costs
• Manages department vendor relationships and contracts
• Manages, trains, and coaches employees and develops a work environment that promotes high motivation and customer satisfaction
• Must be able to maintain safety and security protocols
• Tasks as assigned

Qualifications

Ideal candidates will possess excellent customer relationship management skills, have 1-2+ years’ experience managing relevant office services.

• High school diploma or GED and US authorization to work for any employer
• Competency in performing multiple functional tasks; capable of lifting up to 55 pounds
• Advanced MS Office Suite skills; Excellent communication skills both verbal and written
• Managerial skills; ability to train employees

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.