Senior Systems Engineer (INFORMATION SYSTEMS ANALYST III Option S)
State of IllinoisJob Requisition ID: 52491
Posting Date: 01/05/2026
Closing Date: 01/20/2026
Agency: Department of Innovation and Technology
Class Title: INFORMATION SYSTEMS ANALYST III - 21167
Skill Option: System Services - Information Technology
Bilingual Option:
Salary: Anticipated Starting Salary: $8,821/Monthly; Full Range: $8,821-$13,114/Monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME
Merit Comp Code:
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as the Senior Systems Engineer for the DoIT, in providing expert technical assistance, advice, and guidance to DoIT PIM staff and the PIM Manager. In this role, you will serve as a highly advanced specialist in planning, implementing, and coordinating enterprise Microsoft M365 Exchange Online administration, performing complex and sophisticated email system support functions. Additionally, you will serve as a project leader providing advice and guidance to DoIT PIM staff for highly complex assignments such as the enterprise M365 email system, mobile endpoint management, enterprise fax system, mass email subscription services, and other agency IT related projects. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!
As a State of Illinois employee, you receive a comprehensive benefits package including:
- Competitive Group Insurance benefits including health, life, dental and vision plans.
- Flexible work schedules (when available and dependent upon position).
- 10 -25 days of paid vacation time annually (10 days for first year of state employment).
- 12 days of paid sick time annually which carryover year to year.
- 3 paid personal business days per year.
- 13-14 paid holidays per year dependent on election years.
- 12 weeks of paid parental leave.
- Pension plan through the State Employees Retirement System.
- Deferred Compensation Program – voluntary supplemental retirement plan.
- Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.
For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Essential Functions
- Under administrative direction, serves as the Senior Systems Engineer for the Department of Innovation & Technology (DoIT), in providing expert technical assistance, advice, and guidance to DoIT PIM staff and the PIM Manager regarding the highly complex aspects of Microsoft M365 Exchange Online, including hybrid Exchange administration, email journal archiving, and eDiscovery process methods.
- Coordinates in-depth studies involving extensive technical research and systems analysis of agency Mobile Device Management (MDM) solutions that are of major scope and impact.
- Serves as a project leader providing advice and guidance to DoIT PIM staff for highly complex assignments such as the enterprise M365 email system, mobile endpoint management, enterprise fax system, mass email subscription services, and other agency IT related projects.
- Manages and maintains process and procedure documentation for the DoIT PIM Engineering team to ensure departmental documentation is current and reliable.
- Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related fields.
- Requires five (5) years of professional experience in a System Services related Information Technology field.
Specialized Skills
• Requires five (5) years of professional experience in managing and administering a large enterprise Microsoft O365 Exchange Online environment, including hybrid Exchange administration, advanced email authentication and mail flow policy design, and the use of PowerShell and Exchange Admin Center (EAC) for enterprise configuration management.
• Requires five (5) years of professional experience as a Cisco Email Security Appliance (ESA) SMTP gateway administrator.
• Requires five (5) years of professional experience in managing MobileIron MDM mobile device management for Apple iPhone and iPad endpoint devices, including configuration, policy administration, enrollment, and compliance management within an enterprise environment.
• Requires five (5) years of professional experience in managing and administering Arctera Enterprise Vault email data archiving.
Preferred Qualifications
• Five (5) years of professional experience in managing and administering a large enterprise Microsoft O365 Exchange Online environment, including hybrid Exchange administration, advanced email authentication and mail flow policy design, and the use of PowerShell and Exchange Admin Center (EAC) for enterprise configuration management.
• Five (5) years of professional experience as a Cisco Email Security Appliance (ESA) SMTP gateway administrator.
• Five (5) years of professional experience in managing MobileIron MDM mobile device management for Apple iPhone and iPad endpoint devices , including configuration, policy administration, enrollment, and compliance management within an enterprise environment.
• Five (5) years of professional experience in managing and administering Arctera Enterprise Vault email data archiving.
• Five (5) years of professional experience in administration of an enterprise Aurea ListServ mass email subscription service system.
• Five (5) years of professional experience managing an enterprise level OpenText RightFax ‘fax to email’ system.
• Five (5) years of professional experience working with Electronically Stored Information (ESI) eDiscovery processes and procedures with a full understanding of the Electronic Discovery Reference Model (EDRM) to ensure compliance of the eDiscovery lifecycle.
• Ability to analyze data logically and exercise sound judgement in defining and evaluating problems of an operational or procedural nature.
• Ability to lead and coordinate cross-functional teams, aligning individual contributions toward shared goals to consistently deliver high-impact results.
• Developed verbal and written communication skills to present technical information clearly and precisely to diverse audiences, including business users, development teams, and agency executives.
Conditions of Employment
NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.
- Requires the ability to verify identity.
- Requires employment authorization to accept permanent full-time position with the State of Illinois.
- Requires the ability to pass a position specific, agency required background check and requires self-disclosure of criminal history.
- Requires the ability to work outside of normal hours to meet deadlines.
- Requires the ability to travel in the performance of duties.
- Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.
- Requires the ability to work overtime including scheduled, unscheduled, short notice, evening, weekends, and holidays.
- Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.
- Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered sedentary work as defined by the U.S. Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing.
- The conditions of employment listed are incorporated and/or related to any duties included in the position description.
Work Hours: 8:30 am - 5:00 pm Monday - Friday
Headquarter Location: 201 W Adams St, Springfield, Illinois, 62704-1874
Work County: Sangamon
Agency Contact: Lorna Bock
Email: Lorna.A.Bock@illinois.gov
Posting Group: Science, Technology, Engineering & Mathematics
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com