Senior Product Owner, Legal Operations

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Are you passionate about translating AI capabilities into products that solve real legal problems? Do you thrive on understanding attorney and paralegal needs deeply — conducting interviews, mapping legal workflows, and documenting requirements? Can you bridge the gap between technical possibilities and legal business value? The Business Engineering team within Legal Operations is building AI-powered products for a global legal organization. The AI Product Owner role is central to this mission — bringing legal domain expertise, understanding user needs firsthand, defining what we build, and driving adoption across practice groups.

Description

The Senior Product Owner defines and drives overarching product strategy for Legal Operations, combining legal domain expertise with product ownership and hands-on business analysis. You will leverage your understanding of legal workflows to conduct user research, document requirements, own the product backlog, and work closely with AI/ML Engineers and AI Product Developers to deliver solutions that attorneys trust and adopt. This role requires legal operations fluency, deep empathy for users, analytical rigor, and sharp prioritization skills.

Minimum Qualifications

10+ years of experience in product management, business analysis, and/or legal operations — with hands-on experience across multiple disciplines Demonstrated delivery of solutions leveraging deep expertise in corporate operations, workflows, and terminology Proven ability to lead user research, design, and requirements, translating findings into product specifications and customer success metrics Experience working with technical teams (e.g. engineering, data science, AI/ML) Proven track record delivering solutions leveraging design thinking, agile methodologies, and the product development lifecycle Excellent documentation skills — able to produce clear business requirements, process flows, and user stories Strong facilitation skills for workshops, interviews, and stakeholder sessions Excellent communication skills — able to engage credibly with attorneys and influence stakeholders

Preferred Qualifications

Direct experience in a corporate legal department, law firm, or legal tech company Familiarity with legal systems (matter management, CLM, eBilling, document management, eDiscovery) Understanding of legal spend management, LEDES/UTBMS billing codes, and outside counsel operations Experience with AI/ML products or data-driven applications Understanding of AI capabilities and limitations (LLMs, RAG, agents, prompt engineering) Experience with business process modeling and workflow documentation tools Experience with product analytics and user research methodologies Certified Scrum Product Owner (CSPO), CBAP, or similar certification JD, paralegal certificate, or legal operations certification a plus Track record of shipping products that legal professionals adopt and value