Basic Function Claims Litigation Support Services to US P&C Insurance Carrier · Providing following Claims Litigation Support Services – 1. Open/Close/Transfer cases 2. Order Medical/Other records and follow-up 3. Record Chronology and Summarization 4. Litigation/Subpoena document review including redactions and privilege logs 5. Interrogatories responses 6. Legal correspondence for Attorney/Paralegal use during litigation 7. Document management 8. Claim File transfer 9. Legal bill review 10. Scheduling, Calendar management and Deposition scheduling/summarization Common Function · Achieve individual productivity and quality goals · Participate in training initiatives to develop knowledge · Integrate procedural changes into daily routine · Support other team members in meeting service expectations · Adhere to Company policies and procedures Technical Skills · Good understanding of law and legal concepts · Strong legal analytical skills · Excellent legal writing skills Process Specific Skills · Exposure to litigation process and legal documentation · Awareness of processes like e-discovery & document review · Ability to effectively work using desktop computer system, especially Microsoft Office with prior experience of working on client’s interface/tool Soft skills (Desired) · Proficient in legal knowledge and its application · Eye for detail · Good understanding of US legal system · Good understanding of US law and legal concepts · Good understanding of US litigation (including e-discovery) and legal documents · Excellent English communication skills – written and spoken · Good knowledge of MS Word, Excel, and good keyboarding speed · Basic knowledge of using the internet, web browsers, and search engines · Proficient in working independently Soft Skills (Minimum) · Basic understanding of law · Analytical and mathematical mind set · Proficient with MS Excel · Good English communication skills · Spirit of collaboration and team work · Trainability · Ability to work independently
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.