Senior Associate – Sensitive Data Review, Discovery & Analytics Solutions
KrollKroll is seeking a Senior Associate for Sensitive Data Review Subject-Matter Expert to support the global delivery of sensitive data review matters from India. The role will provide hands-on subject-matter expertise during India business hours, coordinate cross-region handoffs, oversee workflow execution and quality, and serve as a primary escalation point for active matters.
Key Responsibilities
Provide hands-on sensitive data review subject-matter support during India business hours for global matters.
Manage structured handoffs between U.S., EMEA, and India teams, including priorities, open issues, risks, and next actions.
Monitor workflow execution, reviewer questions, productivity, quality checks, and exception handling.
Apply matter-specific review protocols and provide guidance on consistent coding and escalation decisions.
Support Relativity workspace administration, including review queues, searches, reporting, and operational tracking.
Escalate material issues promptly and prepare clear written updates for regional project leads.
Maintain process documentation, decision logs, playbooks, and lessons learned.
Coach junior team members and contribute to training and knowledge-sharing initiatives.
Essential Skills & Qualifications
Bachelor’s degree in Information Technology, Computer Science, Law, Legal Studies, or a related field, or equivalent relevant professional experience.
Typically 3–5 years of relevant experience in eDiscovery managed review, sensitive data review, breach response, litigation support, or related delivery operations.
Strong working knowledge of Relativity, document review workflows, quality control processes, and matter reporting.
Demonstrated ability to interpret protocols, resolve operational questions, and escalate appropriately.
Strong written and verbal communication skills and experience working with global teams.
Ability to work independently during India business hours, maintain continuity across regional handoffs, and manage multiple competing priorities.
This India-based role involves regular collaboration with colleagues in other regions. Office location, hybrid-working arrangements, and working-hours expectations will be discussed during the recruitment process and the role might demand working India afternoon, evening shifts and weekends.
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