Sales Engineer (Remote-US)

Location: US (remote)

Employment Type: Full time

Position: Sales Engineer

Minimum Experience: Two years as a Sales Engineer or equivalent experience in a relevant industry

Compensation: Competitive + Benefits

Summary

BlackRainbow is looking for a Sales Engineer / Presales Consultant to support the growth of its NIMBUS investigation and case management platform across Corporate, Law Enforcement and Government markets.

Who We Are:

BlackRainbow was founded to address the inefficiencies in investigation case management experienced by Investigators across Law Enforcement, Government, and Corporate at an enterprise level. Our flagship product, NIMBUS, is rapidly becoming the global standard for innovative case management solutions. With over two decades of experience supporting Investigators and Analysts in more than forty countries, we understand the unique challenges of both public and private sector investigations and build solutions that meet their evolving needs.

What We Are Looking for:

The Sales Engineer sits at the centre of sales, product, and delivery, working closely with Account Executives, Product Managers, and customers to design, demonstrate and validate complex investigation workflows covering:

• Digital Forensics
• eDiscovery
• Insider Risk & Threat
• Incident Response
• Compliance & Governance
• Quality & Accreditation

The Sales Engineer  will be responsible for translating real customer problems into compelling technical solutions, running high-impact demonstrations, and supporting customers through evaluation, proof-of-concept and procurement.

Key Responsibilities:

Presales & Deal Support

• Act as the technical lead in sales opportunities from early discovery through to contract signature.
• Run deep technical discovery with customers to understand investigation processes, governance needs, risks and integrations.
• Design and deliver tailored NIMBUS demonstrations aligned to real-world use cases.
• Support RFP / RFQ / tender responses, including technical questions, architecture, security and compliance.
• Lead proof-of-concepts and pilot projects, defining success criteria and validating outcomes.

Solution Design & Architecture

• Design end-to-end investigation workflows across:
  • Digital Forensics
  • eDiscovery
  • Insider Risk
  • Incident & Crisis Management
  • Corporate & Law Enforcement investigations
• Advise on system architecture, deployment models and integrations (cloud, on-prem, hybrid).
• Work with Product and Engineering to shape new features driven by market demand.

Product & Market Enablement

• Act as a market expert for designated verticals (Corporate, Financial Services, LE/Gov).
• Maintain and evolve demo environments, use-case libraries and value propositions.
• Feed structured insight back to Product on:
  • Buying drivers
  • Competitive landscape
  • Emerging risks and regulations

Requirements

• Two years experience in Sales Engineering, Presales, Solutions Consulting or Technical Consulting in enterprise software.
• Strong understanding of investigations, forensics, eDiscovery, risk, compliance or case management.
• Proven ability to run:
  • Technical discovery
  • Product demonstrations
  • Proof-of-concepts
• Excellent stakeholder communication with both technical and non-technical audiences.
• Ability to work across multiple deals simultaneously.
• Comfortable presenting to:
  • IT
  • Operations
  • Compliance
  • Senior leadership
• Successfully undergo a standard U.S. criminal background check
• Willingness to travel periodically to engage with customers and prospects across the U.S. and internationally
  
  

Desirable (Not Mandatory)

• Law Enforcement, Government, Financial Services or Regulated Enterprise experience.
• Knowledge of:
  • ISO standards, including ISO 17025 and ISO 17020
  • Digital Forensics workflows
  • Insider threat programs
• Experience with:
  • APIs & integrations
  • Cloud platforms (Azure/AWS)
  • Security & data governance
• Bachelor's degree in relevant technical field or equivalent experience

WHY JOIN BLACKRAINBOW?

BlackRainbow is ambitious, driven and deeply cares about the ability to make a difference to people’s lives with our software. Be a part of our team as we scale up.

SOME OF OUR BENEFITS:

• Competitive salary
• Fully remote with working from home expenses
• Flexible working hours
• Generous annual leave policy
• Health, dental, and vision coverage
• 401k plan with matching contributions
• Health Savings Accounts
• Insurance options
• Training opportunities
• Regular company meetups