Project Manager, Client Services
Jobgether
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Project Manager, Client Services in the United States.
This role sits at the intersection of client services and eDiscovery operations, ensuring the seamless execution of complex litigation projects from intake through final delivery. You will coordinate cross-functional teams to manage data workflows including ingestion, processing, hosting, review, and production activities. Acting as a key point of contact for internal teams and external stakeholders, you will help translate client needs into actionable work plans. The position requires strong organizational discipline, attention to detail, and the ability to manage multiple concurrent matters in a fast-paced, deadline-driven environment. You will also play an active role in ensuring quality, accuracy, and efficiency across all project stages. This is a highly collaborative role where problem-solving and communication are essential to success. It offers the opportunity to work with advanced legal technology tools while contributing to continuous process improvement initiatives.
\n- Manage eDiscovery client matters by coordinating workflows across intake, processing, hosting, review, and production stages, ensuring timely and accurate delivery of project milestones.
- Create and oversee work orders for data-related tasks while ensuring proper prioritization, tracking, and execution through internal operational teams.
- Conduct quality checks on deliverables to confirm accuracy, completeness, and compliance with client specifications before final release.
- Monitor and manage the project or pod work queue, ensuring efficient allocation of tasks and adherence to deadlines.
- Communicate scope, timelines, and expectations clearly to both internal teams and external clients, maintaining alignment throughout the project lifecycle.
- Support process improvement initiatives by identifying inefficiencies and contributing to workflow optimization efforts.
- Maintain working knowledge of eDiscovery tools, workflows, and industry practices to effectively support case execution.
- Perform additional duties as needed to support evolving client and operational needs.
Requirements:
- Bachelor’s degree required; advanced degree (Master’s or JD) is a plus.
- 4+ years of professional experience, including at least 2 years in eDiscovery or legal technology environments.
- Hands-on experience with Relativity is required.
- PMP certification is a plus but not mandatory.
- Strong analytical and problem-solving abilities with a structured and logical approach to work.
- Proven project management skills with the ability to interpret and execute written and verbal instructions accurately.
- Excellent communication and stakeholder management skills in client-facing environments.
- Ability to manage shifting priorities, tight deadlines, and evolving workloads with flexibility and adaptability.
- Comfort working in a quiet, office-style or remote professional environment with extended computer-based work.
Benefits:
- Competitive annual salary ranging from $98,173 to $115,000.
- Eligibility for annual bonus or incentive programs based on performance.
- Comprehensive healthcare coverage including medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Company-paid life insurance, AD&D, short-term and long-term disability coverage, and telemedicine services.
- Generous Flexible Paid Time Off (PTO) program and paid volunteer days.
- Optional insurance benefits including accident, critical illness, hospitalization, and pet insurance.
- Remote-friendly work environment with flexibility depending on role needs.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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