Practice Support Manager

The Philadelphia office of White and Williams LLP, a large, multi-practice firm, is seeking an experienced Practice Support Manager to lead our Practice Support team, with a primary focus on eDiscovery, document management, and litigation support workflows. This role is ideal for someone who thrives at the intersection of legal practice and technology, and who can partner with attorneys, paralegals, IT, and vendors to deliver efficient, defensible, and forward thinking solutions. The ideal candidate will have 5+ years of experience in litigation support or eDiscovery project management, and data analysis work preferably in a law firm or legal services environment.  The candidate will act as a bridge between legal teams, IT, and external service providers to ensure seamless communication and timely delivery of project requirements and work with practice groups to determine/develop data management strategies, including the use of DMS, SharePoint, PowerApps or other systems. The successful candidate will ensure all discovery and document management processes follow legal, ethical, and regulatory requirements, including defensible data handling and chain of custody documentation.  EOE/M/F/D/V

Requirements:

•    Bachelor’s degree required; JD or paralegal background a plus
•     5+ years of experience in litigation support or eDiscovery project management, and data analysis work preferably in a law firm or legal services environment.
•    Strong knowledge of eDiscovery case law
•     Expert in eDiscovery platforms specifically Relativity One and all related machine learning and GenAI tooling
•     Excellent organizational, communication, and problem-solving skills
•     Ability to manage multiple projects under tight deadlines and maintain attention to detail.
•     Experience supporting a Document Management System (iManage, NetDocuments, etc.) a plus
•     Experience with SharePoint would also be helpful

Why Work At White and Williams?

People choose to work at White and Williams because they want to be a part of an ethical, fair and professional work environment. White and Williams strives to recruit and maintain a workforce of highly motivated individuals. Our employees are carefully trained and mentored to succeed. We enjoy a culture of open doors, first names and hard work! Our friendly, flexible and open atmosphere has been enjoyed and supported by our employees throughout the years. We are team players with one common goal – meeting our clients’ needs.

We are committed to equal opportunity employment. It is our policy to provide equal opportunity from recruitment through employment and promotion without regard to race, color, religion, age, sex, sexual orientation or preference, national origin, veteran status or disability, consistent with business necessity and safe performance on the job.

The Benefits

We offer a comprehensive benefits package to employees. Our Benefits Administrator has over 20 years of experience in the legal field and is readily available to answer questions on any of the benefits offered:

Health Insurance

Dental Insurance

Paid Employee Life Insurance

Supplemental Life Insurance

Short- and Long-Term Disability Insurance

401(k) and Firm Match

Family and Medical Leave

Medical Flexible Spending Accounts

Employee Assistance Program

Domestic Partner Benefits

Annual Flu Shots

Vacation, Sick and Personal Time

Pre-Tax Transportation Benefit

Vision Insurance

NOTE: White and Williams LLP is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at White and Williams LLP without a valid written search agreement in place for that position will be deemed the sole property of White and Williams LLP and no fee will be paid in the event the candidate is hired by White and Williams LLP as a result of the referral or through other means.