OpenText Archive L3 Engineer

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Required Information

Details

1

Required Technical Skill Set

 OpenText Archive L3 Engineer

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No. of Requirements

                      01

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Desired Experience Range

8–12+ years of overall IT experience, with 5+ years of hands-on experience in Enterprise Archiving, Records Management, Compliance, Information Governance, and OpenText solutions.

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Location of Requirement

Primary – Hyderabad / Secondary – Delhi

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Requirement ID

Not Available

Desired Competencies (Technical / Behavioral Competency)

Must-Have

OpenText Expertise

·       OpenText Core Archive Administration, Core Capture Administration, Information Governance / Records Management, Enterprise Content Management (ECM)

·       Archive Lifecycle Management

·       Content Classification Frameworks

Microsoft 365 Technologies

·       SharePoint Online, Microsoft Teams, OneDrive for Business & Exchange Online

·       Microsoft Purview Compliance

·       eDiscovery & Legal Hold

Compliance & Governance

·       Records Retention Policies

·       Legal Hold Management

·       Regulatory Compliance

·       GxP Documentation Controls

·       Audit & Inspection Support

·       Information Governance Frameworks

Technical Skills

·       PowerShell Automation

·       Microsoft Graph APIs

·       Azure Platform Fundamentals

·       SQL Reporting & Analytics

·       Workflow Automation

·       Integration Architecture

Service Management

·       ITIL Processes

·       Major Incident Management

·       Problem Management

·       Change & Release Management

·       Vendor Management

·       Technical Skills - PowerShell scripting

·       Microsoft Purview retention concepts

·       Metadata management and content classification

·       SQL and reporting fundamentals

Good-to-Have

·       OpenText Extended ECM

·       OpenText Content Server

·       OpenText xECM

·       Microsoft Purview Records Management

·       Azure Logic Apps

·       Azure Functions

·       SharePoint Migration Tools

·       Application Decommissioning Programs

·       Data Governance Programs

·       Knowledge of Data Privacy Regulations (GDPR, HIPAA, etc.)

·       TOGAF Certification

·       ITIL Expert / Intermediate

·       Lean Six Sigma

·       Pharmaceutical or Life Sciences Industry Experience

Responsibility of / Expectations from the Role

Platform Ownership & Governance

• Act as the L3 escalation point for all OpenText archival platform issues.
  
• Define and maintain archival governance, standards, and operating procedures.
  
• Design archival strategies aligned to enterprise compliance requirements.
  
• Ensure platform availability, scalability, and performance.
  

Archival Lifecycle Management

• Oversee ingestion, classification, retention, retrieval, legal hold, and disposition processes.
  
• Review and optimize retention schedules and archival workflows.
  
• Ensure long-term preservation requirements are met across business units.
  

Architecture & Solution Design

• Design archive onboarding solutions for:
  
• SharePoint Online
  
• Microsoft Teams
  
• OneDrive
  
• Exchange Online
  
• Legacy File Shares
  
• Enterprise Applications
  
• Lead archive architecture reviews and modernization initiatives.
  
• Drive automation opportunities across archival operations.
  

Compliance & Legal Hold

• Define legal hold strategies and governance controls.
  
• Partner with Legal, Compliance, and Records Management teams.
  
• Ensure audit readiness and regulatory compliance.
  
• Support GxP validation and inspection activities.
  

Search & Retrieval

• Manage complex archive retrieval requests.
  
• Support investigations, legal discovery, and regulatory inspections.
  
• Ensure integrity and chain-of-custody requirements are maintained.
  

Vendor & Stakeholder Management

• Coordinate with OpenText and third-party vendors for critical issues.
  
• Lead root cause analysis for high-impact incidents.
  
• Participate in strategic roadmap planning and platform enhancements.
  

Continuous Service Improvement

• Implement automation and process optimization initiatives.
  
• Define KPIs, operational dashboards, and performance metrics.
  
• Drive reduction of archival failures and improve retrieval efficiency.