MS365 Engineer

Job Title: Microsoft 365 Engineer

Location: U.S. Army War College (USAWC), Carlisle Barrack, PA

Employment Type: Full-Time

We are seeking an experienced Microsoft 365 Engineer to design, implement, support, and optimize enterprise Microsoft 365 solutions. The ideal candidate will possess deep technical expertise across the Microsoft 365 ecosystem, including Exchange Online, SharePoint Online, Teams, OneDrive, Entra ID (Azure AD), Intune, and Microsoft Purview. This role will be responsible for maintaining a secure, scalable, and highly available collaboration environment while driving automation, governance, and end-user productivity initiatives.

·        Administer and support Microsoft 365 services including:

Exchange Online                         Microsoft Teams                         SharePoint Online

OneDrive for Business            Microsoft Intune                         Microsoft Defender

Microsoft Purview                      Microsoft Entra ID (Azure AD)

·        Design and implement M365 solutions to improve collaboration, communication, and productivity.

·        Manage tenant configuration, licensing, security policies, and compliance controls.

·        Configure and maintain identity and access management solutions, including:

Single Sign-On (SSO)                               Multi-Factor Authentication (MFA)

Conditional Access Policies               Identity Governance

·        Perform M365 migrations, upgrades, and integrations.

·        Develop automation solutions using:

PowerShell                                      Microsoft Graph API                  Power Automate

·        Monitor platform performance, availability, and security posture.

·        Troubleshoot complex M365 service issues and coordinate with Microsoft Support when necessary.

·        Implement data protection, retention, governance, and compliance policies.

·        Support endpoint management through Microsoft Intune and Autopilot.

·        Collaborate with cybersecurity teams to strengthen M365 security controls.

·        Create and maintain technical documentation, operating procedures, and architecture diagrams.

·        Provide Tier 3 escalation support and mentor junior administrators.

·        Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

·        5+ years of Microsoft 365 administration and engineering experience.

·        CompTIA Security+ certification

·        Strong experience with:

Exchange Online                         Microsoft Teams                         SharePoint Online

Entra ID (Azure AD)                    Intune

·        Experience managing enterprise-scale M365 environments.

·        Proficiency with PowerShell scripting and automation.

·        Knowledge of Microsoft security and compliance solutions.

·        Experience with hybrid identity environments and Active Directory.

·        Strong troubleshooting, analytical, and problem-solving skills.

·        Excellent communication and stakeholder management abilities.

Microsoft Purview                      Microsoft Defender Suite                      Power Platform

Zero Trust Architecture           Azure Infrastructure Services

Microsoft 365 Certified Administrator Expert

Microsoft Certified: Identity and Access Administrator Associate

Microsoft Certified Security Administrator Associate

or

Microsoft Certified Endpoint Administrator Associate

Exchange Online                         Microsoft Teams                         SharePoint Online

OneDrive for Business            Microsoft Viva

Microsoft Entra ID                      Conditional Access                   MFA

Identity Governance                 Privileged Identity Management (PIM)

Microsoft Intune                         Windows Autopilot

Mobile Device Management (MDM)

Mobile Application Management (MAM)

PowerShell                      Microsoft Graph API                  Power Automate

Microsoft Purview                      Data Loss Prevention (DLP)                 Retention Policies

eDiscovery                                      Information Protection

·        Competitive salary and bonus opportunities

·        Comprehensive medical, dental, and vision coverage

·        401(k) with company match

·        Generous paid time off

·        Professional development and certification reimbursement

·        Flexible work arrangements

·        Collaborative and innovative work environment