Microsoft 365 Administrator

Description

Concept Solutions is seeking a Microsoft 365 Administrator to support the Federal Aviation Administration (FAA) Office of Information Technology (AIT) Infrastructure & Operations (I&O) Services under the ITIPSS contract vehicle. The position will provide support for the operations management of Microsoft Office 365 services and Lotus Notes applications. And deliver core messaging functions and operational support such as incident resolution, incident escalation, critical situation disposition and closure.

• Provide service management such as process life cycle management, process improvement, continuous service improvement, VIP support process, and trend analysis
• Provide messaging services such as support of e-discovery, broadcast messages, FOIA requests, and integration with business applications
• Provide technical support such as messaging architecture and design, operational analysis, and integration approach
• Evaluate security requirements and implement security enhancements using Microsoft Defender for Office, DMARC monitoring using Valimail
• Routinely audit system security compliance and perform search and purge operations in Microsoft Purview
• Provide in-place records retention for email and Microsoft Teams chats in accordance with FAA records management requirements
• Create, review, and update all work instructions and SOPs for 365 Productivity branch
• Perform product evaluations and roadmap planning based on new O365 products released

Requirements

• Bachelor's degree in information systems, business systems, management information systems, IT management, and/or other IT degree (engineering, math, and science related degrees are considered acceptable alternative degrees); five (5) years of relevant experience.

Education/Experience Substitutions

The following substitutions may be considered at the Government's discretion:

• A Bachelor's degree in a pertinent discipline is generally equivalent to a minimum of one (1) year of relevant experience.
• A Master's degree in a pertinent discipline is generally equivalent to a minimum of two (2) years of relevant experience.
• For positions requiring a Bachelor's degree, a High School Diploma plus four (4) additional years of relevant experience may be generally adequate.

Work Location and Schedule

• Primary Location: Washington, DC
• Schedule: Monday through Friday, core hours 9:00 AM to 3:00 PM local time
• Telework may be permitted when determined to be in the best interest of the Government
• FAA Personnel Suitability clearance required (AMS 3.14-2)

Company Profile:

Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors.

For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services.

Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include:

• Over two decades of experience across over $300 million in contract awards supporting critical FAA programs
• Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies
• Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations

At CS, we know our success stems from our talented team. That’s why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development.

Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.

Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.