Manager, Revenue Operations

Manager, Revenue Operations 

At Casepoint, Revenue Operations is the connective tissue that enables our go‑to‑market teams to operate with clarity, confidence, and speed. As Manager of Revenue Operations, you’ll partner closely with Sales, Marketing, Customer Success, and Finance to build scalable systems, trusted insights, and disciplined processes that power predictable growth—while living Casepoint’s Core Vibes every day. 

What You’ll Do 

• Own and continuously improve end‑to‑end revenue operations across Sales, Marketing, and Customer Success, ensuring alignment from lead to renewal 
• Partner with Revenue Leadership to drive accurate forecasting, pipeline management, and performance visibility across new business and renewals 
• Serve as a hands‑on owner of Casepoint’s revenue tech stack, including: 

• Salesforce (CRM architecture, data quality, automation, reporting) 
• Marketing and sales enablement tools (e.g., Marketo/HubSpot, Gong, Clari, or similar) 
• Revenue and finance systems integration (e.g., NetSuite or equivalent) 

• Design and maintain executive‑ready dashboards and metrics that leaders rely on to make decisions 
• Lead territory design, quota setting, and capacity planning in partnership with Sales Leadership 
• Support deal execution through pricing, approvals, and deal desk workflows that balance speed with governance 
• Analyze funnel performance, win/loss trends, sales cycle health, and customer lifecycle metrics to identify growth and efficiency opportunities 
• Document and standardize processes so they scale with the business and reduce friction for GTM teams 
• Collaborate closely with Finance to align bookings, renewals, and revenue reporting 
• Coach and mentor operations teammates as the RevOps function continues to grow 

What You Bring 

• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Operations within a SaaS environment 
• Hands‑on expertise with Salesforce and a modern revenue technology stack 
• Demonstrated experience supporting enterprise or complex sales motions, including renewals and expansion 
• Strong analytical skills with the ability to turn data into clear, actionable insights for leadership 
• Proven success building scalable, cross‑functional processes in a growing organization 
• Experience partnering with Sales, Marketing, Customer Success, and Finance leaders 
• Clear, concise communicator who can influence without authority 
• A track record of ownership, follow‑through, and operational rigor 

How This Role Lives Casepoint’s Core Vibes 

This role is designed to reflect and reinforce how we work at Casepoint: 

• Customer‑first mindset: Ensuring revenue processes ultimately improve the customer experience 
• Ownership: Taking accountability for data integrity, outcomes, and continuous improvement 
• One team: Partnering cross‑functionally to solve problems, not optimize in silos 
• Curiosity and improvement: Questioning how things work today and finding better, more scalable ways forward 

Why This Role Matters 

Revenue Operations is foundational to Casepoint’s ability to grow responsibly. This role ensures our leaders trust the numbers, our teams operate efficiently, and our revenue engine scales without unnecessary complexity—directly impacting revenue predictability, customer retention, and long‑term growth. 

Teams You’ll Collaborate With 

• Sales Leadership and Account Executives 
• Marketing Operations and Demand Generation 
• Customer Success and Renewals 
• Finance and Accounting 
• Business Systems and IT 

Why You’ll Love This Role 

• High‑visibility role with direct impact on revenue strategy and execution 
• Opportunity to shape and mature RevOps in a growing enterprise SaaS company 
• Close partnership with executive leadership, including the CRO 
• Balance of strategic thinking and hands‑on problem solving 
• A culture that values clarity, accountability, and continuous improvement 

Success Measures  

• Improved forecast accuracy and pipeline visibility 
• High CRM adoption and strong data quality 
• Reduced friction in deal execution and renewals 
• Revenue reporting that leadership consistently trusts and uses 
• Scalable processes that support growth without adding operational drag 

Work Location & Flexibility: 

We are headquartered in Washington, D.C., and this role is eligible for remote work from the following states: AR, AZ, CA, CO, CT, D.C., DE, FL, GA, IL, IN, KS, KY, MA, MD, MI, MN, NC, NH, NJ, NY, OH, OR, PA, SC, TX, VA, WA, WI, WY. If you live outside these states, unfortunately we’re not able to consider your application at this time.

About Casepoint: 

Casepoint empowers government agencies and enterprises to discover, secure, and activate defensible insights with confidence across their most critical legal, regulatory, and compliance workflows. From global enterprises to major federal agencies, including the Department of War, organizations rely on Casepoint to unify legal hold, eDiscovery, investigations, FOIA, regulatory, and compliance response together in one secure platform.

Built on an award-winning, cloud-native foundation with FedRAMP® High and DOD Impact Levels 5 (IL5) and 6 (IL6) authorizations, Casepoint combines purpose-built workflows with transparent, auditable AI and advanced analytics to help teams move faster, reduce risk, and maintain control under scrutiny. Through long-term partnership and responsive support, Casepoint works alongside customers to strengthen operations over time, ensuring lasting control, custody, and confidence in their data. For more information, visit www.casepoint.com.

Casepoint is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic.