Litigation Paralegal

Provides paralegal support to company and retained attorneys on a diverse docket ranging from consumer complaints to complex litigation. Responsible for various projects assigned by the Deputy General Counsel, the Assistant General Counsel, and the Legal Operations Manager, including but not limited to managing and resolving customer claims, arbitration demands, and small claims complaints, as well as coordinating with business and operational personnel on pending legal matters, early case assessment, discovery assistance, and miscellaneous administrative tasks. Detail oriented and able to anticipate, prioritize, and meet project/case deadlines.

Responsibilities & Qualifications:

• Investigates and participates in the analysis of pre-litigation claims and assists in developing appropriate response strategies to efficiently resolve. Responsible for providing dispute resolution support to ADT, exercising judgment to balance business concerns including customer relationship, against contractual and other legal considerations.
• Independently handles subpoenas, attorney demands, attorney general and other regulatory complaints, small claims court and pro se arbitration matters.
• Assists in the representation of ADT in small claims actions, arbitrations, legal disputes, governmental inquiries, and subpoenas, either handling matters directly or providing guidance and direction to the field business organization.
• Drafts, reviews, and/or assists with litigation pleadings, including discovery responses, as well as routine documents, such as releases, affidavits, and letters.
• Daily communication with outside counsel, in-house counsel, and ADT team members regarding litigation matters.
• Ensure proper and timely completion of discovery including, but not limited to, identifying, gathering and organizing information and data relating to litigation, claims, subpoenas, or other legal matters. Prepares and issues record hold notices, interviews data custodians, and facilitates other e-discovery practices.
• Updates litigation department databases; captures, reviews, and analyzes litigation department data for trends and/or operational anomalies; prepares or contributes to the preparation of litigation data reports.
• Competently and professionally defend the legal conclusions and matter resolution recommendations reached by the Law Department when challenged by an adverse party or internal business clients.
• Conducts routine legal/internet research.
  Participates in and conducts other duties as assigned.
   

Education / Work Experience Required:

• Associate degree, certification in Paralegal Studies from an accredited program, or equivalent experience.
• A minimum of five (5) years legal support experience, preferably in a law firm or corporate legal department.
• A minimum of three (3) years litigation paralegal experience.
• Significant computer and Microsoft Office knowledge needed.
• Serengeti/Legal Tracker knowledge/experience is a plus.
   

Skills/Abilities:

• Able to maintain confidentiality, exercise professional discretion and judgment, and exhibit unwavering integrity
• Must be able to work effectively in a fast-paced, dynamic, team-oriented environment and prioritize a diverse and substantial workload with varying deadlines.
• Well-developed verbal and written communication, negotiation, and presentation skills are required.
• Must be a problem solver and possess critical thinking and reasoning skills.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills.

Location:

Our office follows 4 days onsite and 1-day remote schedule.