IT Business Analyst, Assistant Vice President

Corporate Functions Technology (Legal & Security Applications)

Who We Are Looking For

We are seeking an experienced IT Business Analyst to support enterprise Legal, Governance, and Security application platforms and associated data ecosystems. This role will focus on translating legal operations, eDiscovery, governance, and security workflows into scalable, integrated technology solutions.

The ideal candidate brings strong experience across Legal Operations platforms (e.g., ONIT – matter & spend management), eDiscovery solutions (e.g., Everlaw, Vanderbilt – legal hold/records management), Governance platforms (e.g, Diligent Boards), and Security/Access platforms (e.g, AccessIt, Viakoo), along with expertise in business analysis artifacts, data analysis, and cross-functional delivery.

Why This Role Is Important to Us

Legal, Security, and Compliance teams operate across multiple SaaS platforms managing matters, litigation, governance, access control, and regulatory data. Ensuring seamless integration, accurate data flow, and efficient workflows is critical for operational effectiveness, compliance, and audit readiness.

This role is essential in enabling:

• End-to-end legal and security process digitization
• Standardized business process documentation and traceability
• Data consistency across integrated platforms
• Improved reporting, analytics, and regulatory compliance

What You Will Be Responsible For

Business Analysis & Solution Delivery

• Capture, analyze, and document business, functional, and technical requirements
• Translate legal workflows (matter management, legal hold, eDiscovery) and security processes (access control, monitoring) into:
  • User stories
  • Functional specifications
  • Acceptance criteria
• Create process flow diagrams (current state / future state) using Visio or similar tools
• Develop and maintain:
  • Business Requirement Documents (BRDs)
  • Functional Specification Documents (FSDs)
  • Test Plans, Test Cases, and UAT documentation
• Support Agile ceremonies (backlog grooming, sprint planning, reviews)
• Coordinate and support testing cycles, defect tracking, and release validation
• Analyze and resolve functional and data-related issues across systems

Systems & Data Integration

• Support integration across enterprise platforms including Legal Operations, Governance and Global Security / Access
• Develop and maintain data mapping documents across systems and interfaces
• Define source-to-target mappings and transformation rules
• Validate and reconcile data using SQL and formats such as JSON and XML
• Ensure data accuracy, lineage, and consistency across integrated platforms
• Troubleshoot and resolve data integration and interface issues

Project Management & Coordination

• Plan and coordinate cross-functional Legal and Security initiatives
• Track project milestones, dependencies, risks, and deliverables
• Facilitate collaboration across:
  • Business stakeholders
  • Engineering teams
  • Vendor partners
• Provide status reporting, risk escalation, and executive-level updates

Governance, Risk & Compliance Alignment

• Ensure solutions align with legal, regulatory, and security standards
• Support audit readiness through strong documentation and traceability
• Maintain process and data governance practices
• Partner with compliance and security teams to address control and risk requirements

Stakeholder Engagement

• Act as the primary liaison for Legal and Security application needs
• Collaborate with:
  • Legal Operations & Compliance
  • Security & Risk teams
  • Data & Engineering teams
  • External vendors
• Communicate complex requirements clearly to both technical and business audiences

What We Value

The skills that will help you succeed in this role include:

• Strong analytical and problem-solving capabilities
• Expertise in creating process flows, data mappings, and structured documentation
• Ability to translate business processes into system and data requirements
• Strong stakeholder communication and coordination skills
• Experience working in regulated, audit-driven environments

Education & Preferred Qualifications

Education

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field

Required Qualifications

• 7+ years of experience in Business Analysis, Application Delivery, or Product Ownership
• Experience working with enterprise platforms across:
  • Legal Operations: Legal Matter management, Spend Management
  • eDiscovery & Records Management: Litigations, Investigations, Legal Holds
  • Governance: Board Management, GRC
  • Security & Access Management: Access Monitoring, Identity Mgmt, Device Monitoring
• Strong experience with:
  • Process modeling tools (Visio or equivalent)
  • Test management (test plans, test cases, UAT coordination)
  • Data mapping and data analysis
• Proficiency in SQL for data validation and reconciliation
• Understanding of APIs, integrations, and data formats (JSON/XML)
• Experience with Agile tools such as Jira and Confluence

Preferred Qualifications

• Experience in Legal, Compliance, or Financial Services environments
• Familiarity with:
  • Legal data constructs (matters, contracts, legal hold records)
  • Security workflows (access control, monitoring systems)
• Experience with data visualization tools (Power BI, Tableau)
• Exposure to data governance and audit/compliance frameworks
• Knowledge of ServiceNow and Change Management process

Nice To Have

• Familiarity with security and risk tools (e.g., IAM, CyberArk, SIEM platforms like Splunk/Datadog)
• Exposure to AI/ML use cases in legal

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.