Group Manager, Product Management - Extensibility

Role Responsibilities  

Job Description and Requirements  

• Set Strategic Direction: Define the long-term roadmap for our data extensibility offering which enables clients to bring in custom strategic data that adds important context to their cases and drives action.  

• Bring Customer Centricity: Lead your team in frequently connecting with the customer to crystallize pain points and build roadmaps which balance immediate customer needs with long term needs of the business. 

• Champion Developers and End Users: Deeply understand and advocate for both developer and end user personas, ensuring Relativity builds the right APIs, tools, and UI workflows to satisfy their diverse needs. 

• Collaborate Cross-Functionally: Work closely with peers across product, engineering, security and finance to ensure alignment between platform capabilities and business needs; particularly close partnership with AI. 

• Measure and Optimize: Define key success metrics for adoption, performance, efficiency, and reliability — and drive continuous improvement through data-driven prioritization.  

Job Responsibilities  

• Craft and shape the product strategy and portfolio that both impacts and is shaped by cloud and AI transformation with a cohesive roadmap that encompasses product, technology, and adoption.    

• Clearly communicate product vision, strategy, and roadmap to a range of audiences from internal/external stakeholders, senior leaders, and customers with varying levels of technical acumen.    

• Lead with a data- and KPI-driven approach, utilizing both qualitative and quantitative data from deep user, customer, market, competitive insight and data to articulate clear long-term product vision, identify new strategic opportunities, and gain organizational buy-in.   

• Manage effectively via Objectives and Key Results alongside leading indicators of product health and project success; drive tactics based on insights from portfolio metrics and reporting.    

• Discover and deeply understand both developer and end user needs to identify opportunities and propose solutions that expand the value they derive from Relativity.   

• Craft thoughtful adoption & enablement strategies for successful and productive adoption of capabilities.  

• Lead research and proposals to drive build/buy/partner decisions; work collaboratively with design and development to validate direction and solution; work with product marketing on go to market strategies.   

• Own the operation of your portfolio, including managing customer roadmaps, capturing customer feedback signals, and reporting outcomes clearly and succinctly.   

• Model and exemplify being a great people leader as well as mentor and coach junior team members, help improve the team’s operations, and contribute to team-wide initiatives.    

• Adaptable player and coach for your team members and portfolio.   

• Build and own comprehensive solutions which consistently delight customers, covering everything from product functionality to help documentation and Support team interactions. 

Minimum Qualifications  

• 10+ years of experience in product management or working closely with product managers to deliver great value to engineers as customers  

• 3+ years of experience inspiring, managing, and coaching Product Owners as direct reports    

• Proven track record of quantifiable, measurable impact with championing custom data/workflows 

• Strong technical fluency — able to engage in architecture discussions, understand tradeoffs, and influence technical direction.  

• Experience building highly customizable data platform experiences that power AI and/or drive action  

• Excellent communication and storytelling skills, with the ability to inspire teams and gain executive alignment.  

• Familiarity and comfort with data, including the ability to use data to analyze and monitor product health, set goals, back up assumptions, and track success.     

• Strong tactical execution with the ability to handle multiple projects simultaneously   

• Detail-oriented without losing focus on strategy and big picture objectives    

• Excellent communicator and presenter, both written and verbal    

• Solid understanding of software development lifecycle and agile  

• Bachelor’s degree in Business, Computer Science, Engineering, or Design or comparable work experience.   

Preferred Qualifications  

• Strong technical expertise in microservice architecture and one or more cloud platforms  

• Direct/prior experience as a software engineer or working closely with managing highly technical product solutions  

• You are excited and curious about highly complex problems, systems, and interactions  

• A team player with proven ability to validate solutions and deliver features from inception to delivery