EDiscovery Technology Operations Analyst

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Ediscovery Technology Operation Analyst 

Purpose of the role:

Bangalore Legal plays an important role in protecting HSBC’s reputation, helping to safeguard the organization by providing robust and comprehensive advice on legal issues and risks. Our lawyers advise senior management and the Global Businesses and Functions. They offer a range of legal skills, jurisdictional experience, and practice specialisms across all the countries and territories in which HSBC operates.

This position is part of the eDiscovery Data Collections Team supporting in-house attorneys working on litigation and investigation matters requiring forensic data acquisitions and other electronic discovery support functions. The Role holder will learn from senior colleagues the technical aspects of the platforms that the Bank uses and how to approach data collections from an eDiscovery perspective

In this role, you will:

• Collect electronically stored information from identified sources in a forensically sound manner, including but not limited to, audio, e-mails and other e-communications, shared drives, and other business specific databases and records.
• Execute, process, produce and support custodian collections using various corporate collection tools such as M365, NICE, Verint, EMC SourceOne Discovery Manager, Lotus Notes.
• Understand implications of international collection and address international data issues with appropriate parties.
• Coordinate and track all electronic collection activities and maintain chain of custody documentation.
• Create data manifest, update collection tracking log, and ensure successful transfer of data for each shipment of collected data to processing vendors using tools such as 7-Zip and WinSCP.
• Transfer collected data to the designated vendors for processing and review using the bank’s appropriate channels.
• Coordinate activities with other areas of the company as required to ensure smooth implementation of new and/or enhanced processes, procedures, reports, etc. and the collection, processing, and production of electronically stored data.
• Work collaboratively and closely with teammates, most particularly with the eDiscovery Data Collections Team and the eDiscovery Active Management Team.

To be successful you will:

• Ensure compliance with operational risk controls in accordance with HSBC and regulatory standards and policies and optimize relations with regulators by addressing any issues.
• Identify expected outcomes for custodian collections and challenge and/or escalate where outcomes not as expected.
• Manage and execute data collection, processing, review and production consistent with Legal’s e-discovery policies and processes.

• University degree in Computer Science, Forensic Technology, Information Technology or relevant field.
• 0-3 years of experience managing or collecting data using software and hardware like NICE, Verint, EMC SourceOne Discovery Manager and Lotus Notes would be preferred; graduates are welcome to apply.
• Candidates with an understanding of the Electronic Discovery Reference Model (EDRM) framework and standards would be preferred.
• Candidates with an understanding of enterprise level infrastructure and technology, for instance, messaging applications, databases, servers, backup, storage and compliance archiving would be preferred.
• A team player that brings to the position exceptional organizational skills, excellent communication skills (both oral and written), and sound judgment. 

You’ll achieve more at HSBC

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***