Director, Digital Platform Engineer

ENFRA is transforming into an AI-native, platform-driven enterprise. As part of this transformation, we are looking for a Director, Digital Platform Engineer leads the enterprise experience for Microsoft 365 collaboration and knowledge work—specifically Copilot, Teams, and SharePoint—ensuring a stable, secure, and highly adopted foundation for how work gets done across the company. This leader translates executive intent into enforceable platform standards and an adoption operating model that scales across divisions

• Platform Strategy and Architecture

• Executes ENFRA’s enterprise roadmap for Teams, SharePoint, and Copilot in alignment with the CDDO strategy and divisional priorities.
• Define and maintain the future-state architecture for collaboration, knowledge management, and AI-assisted work (information architecture, site/team design patterns, lifecycle, and integration standards).
• Establish enforceable tenant standards and configuration baselines (naming, provisioning, retention, external sharing, guest access, templates, and lifecycle management) with clear decision rights.

• Stability, Reliability, and Service Ownership

• Own service health, incident patterns, and reliability outcomes for Teams, SharePoint, and Copilot—partnering with IT operations while retaining experience accountability.
• Establish a DEX performance dashboard (service health signals, adoption signals, and friction points) and run a recurring remediation cadence.
• Standardize release readiness, change control, and communication for feature changes that materially affect user experience and productivity.

• Security, Compliance, and Governance

• Partner with Security, Legal, and Records/Compliance to ensure collaboration and Copilot usage complies with enterprise policy (data handling, retention, eDiscovery, DLP, sensitivity labeling, and auditability).
• Define and enforce governance for Teams and SharePoint sprawl reduction (lifecycle, archival, ownership, and accountability), including divisional operating rhythms.
• Own Copilot usage standards, role-based enablement, and guardrails for prompt and agent usage patterns that reduce risk while increasing adoption.

• Adoption, Enablement, and Change

• Create and run the enterprise adoption operating model for Teams, SharePoint, and Copilot (champion network, training, office hours, communications, and executive reporting).
• Deliver repeatable playbooks and templates for high-value use cases (meeting effectiveness, knowledge capture, search, and Copilot-assisted workflows).
• Measure adoption and realized value, not just feature enablement—driving targeted interventions by persona, role, and division.

• Cross-Functional Leadership and Divisional Partnership

• Operate centrally in the CDDO with dotted-line partnership to divisions—aligning priorities, enforcing standards, and enabling divisional productivity outcomes.
• Serve as the executive-level point of accountability for the digital employee experience for Copilot/Teams/SharePoint—translating feedback into a prioritized enterprise backlog.
• Partner with the CIO organization, HR/Comms, and divisional leaders to ensure platform decisions protect delivery stability and executive relationships.

Required Education, Experience, and Qualifications

• Minimum experience: 8+ years data engineering, with 4+ years hands-on Snowflake experience
• 3 years of leadership experience
• Experience can run concurrently
• Degrees/certifications: Bachelor’s degree in Computer Science, Engineering, or related field, or direct work experience.
• Deep hands-on experience designing, operating, and governing Microsoft 365 at enterprise scale with emphasis on Teams, SharePoint, and Copilot.
• Demonstrated experience establishing platform standards and governance (tenant configuration baselines, provisioning/lifecycle, retention, external sharing, and information architecture).
• Proven ability to partner with Security and Compliance to implement practical controls (e.g., sensitivity labels, DLP, conditional access) without stalling adoption.
• Experience building adoption and enablement programs (champions, training, communications) and using analytics to drive behavior change.
• Executive communication skills with the ability to influence across CDDO, IT, and division leadership; able to translate strategy into an enforceable operating model.

Preferred Education, Experience, and Qualifications

• Snowflake certification preferred.
• Experience implementing Microsoft 365 Copilot in production, including readiness, governance, enablement, and value realization.
• Familiarity with Power Platform governance and lifecycle management to support light automation and DEX improvements.
• Experience in complex, multi-division environments with a hub-and-spoke operating model.
• Relevant Microsoft certifications (e.g., MS-900, AZ-900) or equivalent demonstrated experience

Travel Requirements

• Travel: 0-10%

Physical Activities

Remaining in a stationary position, often standing or sitting for prolonged periods
Repeating motions that may include the wrists, hands and/or fingers
Assessing the accuracy, neatness, and thoroughness of the work assigned

Environmental Conditions

Quiet environment

Physical Demands

Light work that includes adjusting and/or moving objects up to 20 pounds