Meta logo

Case Manager, eDiscovery & Information Governance Team

Meta
1 day ago
Full-time
On-site
London, England, United Kingdom
As a Case Manager on the eDiscovery & Information Governance Team, you will partner with internal legal teams, cross-functional partners across the Company, vendor partners, technical staff, IT support teams, and outside counsel. As part of a team of eDiscovery attorneys, professionals, data scientists, and eDiscovery forensic technical operations colleagues, you will focus on discovery efforts in all phases of the EDRM. This position plays a key role and is responsible for partnering with in-house and outside counsel in all phases of litigation and regulatory matters, investigations, and other matters requiring the preservation, identification, collection, processing, and production of data.

Responsibilities

  • This is a highly collaborative and cross-functional role
  • Conduct various document searches and factual research
  • Partner with internal teams during the pre-claim investigation and early case assessment phases of active matters as well as through the entire life cycle of a case
  • Partner with internal and outside legal teams to manage matters throughout the lifecycle
  • Partner with internal teams to drive process improvements and efficiency
  • Prepare and facilitate the signature and delivery of legal documents
  • Act as a liaison among various internal departments as well as with outside vendors and outside counsel
  • Use litigation eDiscovery applications to preserve, search, sort, and organize large amounts of electronic data
  • Assist with the development of multi-disciplinary structures, policies, procedures, processes, and controls implemented to manage information at an enterprise level
  • Create and maintain internal case databases
  • Process and triage collected company data and maintain internal data repositories
  • Maintain an appropriate chain of custody and other documentation throughout the lifecycle of matters in accordance with accepted protocols


Minimum Qualifications

  • B.A. or B.S. degree in a relevant field (or equivalent experience)
  • 8+ years of litigation experience in a corporate, law firm, government, or eDiscovery vendor environment
  • Experience with eDiscovery review platforms (Relativity)
  • Experience managing confidential information
  • Organizational and critical thinking experience
  • Excellent communication skills


Preferred Qualifications

  • Must be team-oriented, articulate, proactive, and calm under pressure
  • Paralegal certificate or project manager certification/experience
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Experience handling sensitive and confidential information in accordance with established legal and organizational protocols
  • Working knowledge of the Information Governance Reference Model (IGRM) and eDiscovery Reference Model (EDRM)
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies