Case Manager

Overview

The eDiscovery Case Manager role is responsible for high level management, delegation, and execution of day to day e-discovery project tasks. The role involves concurrently managing multiple projects of varying complexity. The incumbent will collaborate with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters.

Responsibilities

Management of Projects: 

• Providing end-to-end oversight of discovery matters and serving as primary client point of contact 

• Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables 

• Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements 

• Developing and managing relationships with internal teams 

• Defining, communicating, implementing and monitoring quality standards on all project deliverables 

• Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables 

• Forecasting, tracking and managing project budgets and invoices 

• Successfully overseeing multiple, concurrent projects 

• Developing strong client relationships through collaborative, consultative service 

Qualifications

• BA/BS degree or minimum 5 years in the litigation support / legal industry 

• Minimum 3 years’ experience as a Project Manager  

• Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints 

• Demonstrated ability to manage client expectations and maintain client satisfaction 

• A proactive approach to problem-solving and the ability to anticipate client needs 

• The ability to confront unexpected problems quickly and effectively 

• Strong teamwork, communication (written and oral), client management, and interpersonal skills 

• Demonstrated ability to manage project teams, including teams of supporting project managers