Business Analyst

Job Description

Join the Legal Tech Revolution at Litera 

Are you ready to shape the future of how law is practiced? At Litera, we're leading the legal AI revolution. As pioneers at the forefront of legal technology, we're transforming how 2M+ legal professionals work every day at the world's top law firms and corporate legal departments through our cutting-edge, AI-driven portfolio of tools. From intelligent document drafting to predictive analytics, from automated workflows to advanced security governance, we deliver innovative solutions seamlessly within Microsoft 365 and across every device lawyers use. With 30+ years of relentless innovation and the majority of the world's largest law firms as our clients, we're just getting started. If you're passionate about building AI-forward solutions that scale globally and want your work to impact millions of legal professionals worldwide, this is your opportunity to be part of something extraordinary—help us continue revolutionizing legal technology and defining what's possible in the legal industry 

As part of our strategic growth and commitment to fostering collaboration and operational excellence, we are transitioning to a hybrid working model across North America. We are establishing offices in Austin, Boston, Chicago, Denver, New York City, Philadelphia, New Jersey, Raleigh, and Toronto to serve as key operational hubs, and we are actively seeking talented individuals to join our team in this exciting new phase. 

This position is located in our Denver office. Candidates should reside within reasonable commuting distance, as this role requires on-site presence at least three days per week. This hybrid approach enables us to build a collaborative and innovative work environment while maintaining the flexibility that supports both productivity and work-life balance. 

Overview: As a Business Analyst at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession. 

Key Responsibilities: 

• Collaborate with legal stakeholders to uncover high-impact Gen AI use cases (e.g., contract analysis, legal research automation, compliance monitoring) 

• Leverage AI tools (Copilot, Devin, Claude) to assist in the creation of requirements, product/market fit analysis, use case development and other job duties 

• Requirements Gathering and Documentation: Convert our customers business needs into clear, actionable specifications for engineering teams 

• Develop User Acceptance Critieria 

• Perform Feasibility and ROI Analysis: Conduct cost-benefit analyses, build business cases, and assess the viability of Gen AI initiatives 

• Workflow Definitions: Analyze current legal workflows and identify areas for product development using automation or AI Agents 

• Stakeholder Engagement: Act as a liaison between legal teams, AI engineers, and product managers to ensure alignment and clarity 

• Success Metrics: Define KPIs and track performance  

• Documentation: Create detailed business requirements, process maps, user stories and other artifacts to support agile development cycles 

Qualifications: 

• Bachelor’s or Master’s degree in any related field. 

• 3+ years of experience in business analysis, preferably in an AI-first environment 

• Strong communicator able to talk to internal employees as well as customers  

• Familiarity with Generative AI technologies (e.g., LLMs, prompt engineering, AI Agents). 

• Strong understanding of legal processes and terminology. 

• Experience with tools like Jira, Confluence, Power BI, Word, Excel, or similar. 

• Excellent communication and stakeholder management skills. 

• Ability to translate complex technical concepts into business-friendly language. 

• Must have a passion for building great products that users love. 

Preferred Skills: 

• Experience working with fast-paced, innovative engineering teams developing products that have direct impact on customer value 

• Knowledge of regulatory compliance frameworks (e.g., GDPR, legal ethics). 

• Exposure to legal document automation, eDiscovery platforms, or contract lifecycle management tools. 

Why Join Litera? 

• The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment 

• Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact 

• Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together 

• Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey. 

• Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles 

California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington residents is $75,000 to $100,00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).