Backup Reception/Copy Mail Services Admin

Overview

IST Management is seeking a Backup Receptionist/Copy Mail Services Admin Specialist to join the team! The position will be responsible for providing reception, hospitality, and print/mail service administrative support on-site in a professional law firm environment. Ideal candidates will have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional career. Prior experience in a hospitality, reception or administrative role is a huge plus! 

About Us

IST Management is a business process outsourcing company. We pride ourselves on our commitments to excellence for our clients and upward mobility for our employees. We provide cross-training and a career path to leadership for our on-site positions. We have over 1,800 employees and have been in business for over 27 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

Check out istmanagement.com for more info on us! 

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, Pet Insurance and Bonus Incentives

Hourly Compensation: $20.00 - $23.00 

Schedule: Monday-Friday (8:00am - 5:00pm). 

Responsibilities

The Backup Receptionist/Copy Mail Services Admin  is responsible for providing reception, hospitality and other administrative support services on-site in a professional team environment. Other duties include:

• Professional and friendly customer service; verbal and written interaction with internal and external clients
• Handle inbound and outbound email correspondence with internal client for shipping/print requests. Ability to work in a fast paced environment 
• Assist with Hospitality services: Conference room management (i.e set up/breakdown for meetings and events, arranging and moving tables/chairs, assist with catering orders, and other related tasks as needed)
• Consistently adhere to business procedure guidelines; take direction from supervisor
• Answer phones and direct calls to appropriate personnel in a professional manner; Respond to emails with a high level of customer service and professionalism
• Participate in cross-training in others of service as needed.
• Maintain all logs and reporting documentation; attention to detail
• Adhere to all safety procedures; perform other tasks as assigned

Qualifications

Ideal candidates will have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional career. Prior experience in a reception or administrative role is a huge plus! Other qualifications include:

• High School Diploma or GED required; authorization to work for any employer in the US required 
• Microsoft Office proficiency required
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment; willingness to cross-train for other job functions
• Ability to meet employer's attendance policy
• Ability to lift up to 50 lbs on occasion 

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.