AI Training and Enablement Specialist
Lowenstein SandlerWho We Are:
Lowenstein Sandler is one of the most sophisticated law firms in the United States, with over 375 lawyers and 300 business services professionals serving clients from offices in New York, Palo Alto, New Jersey, Utah, and Washington, D.C. We recruit candidates who seek a collaborative, entrepreneurial culture that prioritizes our clients, our colleagues, and the communities where we work and live. Committed to career development and to a diverse, equitable, and inclusive workplace, the firm offers many programs and opportunities for personal and professional growth. We seek professionals for our business services group who share these values.
What You Will Do:
The AI Technology Training Specialist plays a vital role in empowering attorneys and staff to effectively leverage artificial intelligence and emerging legal technologies in their daily practice. As legal AI tools rapidly transform how lawyers work, this position serves as the bridge between cutting-edge technology and practical application, ensuring the firm maximizes its technology investments through comprehensive training, ongoing support, and user adoption strategies.
You will be responsible for designing and delivering training programs, supporting the firm's legal AI training initiatives, onboarding users to new AI-enabled tools, and providing day-to-day guidance to help attorneys integrate these technologies into their workflows. This hands-on role combines instructional design, technical support, user advocacy, and change enablement to drive successful technology adoption across the firm.
Essential Job Responsibilities:
Training Program Development & Delivery:
- Design and deliver comprehensive training programs on AI-enabled legal technologies and knowledge management tools for attorneys and staff at all levels.
- Create engaging training materials including user guides, quick reference cards, video tutorials, and interactive learning modules.
- Develop and maintain curriculum for the firm's legal AI training, including both foundational and advanced training tracks.
- Conduct live training sessions (in-person and virtual) ranging from large-group presentations to small workshops and one-on-one coaching.
- Tailor training approaches for different audiences, practice groups, and skill levels.
AI Training Support:
- Collaborate with the IT team to support ongoing legal AI training initiatives and programming.
- Coordinate logistics for legal AI training events, including scheduling, communications, registration, and materials preparation.
- Track participation, completion rates, and user feedback to measure program success.
- Identify and recommend external training resources, certifications, or learning opportunities to complement internal programming.
- Collaborate with IT team to ensure consistency across all user support.
User Onboarding & Support:
- Lead onboarding processes for new AI tools and technology platforms, ensuring smooth user adoption.
- Provide responsive day-to-day support to users encountering questions or challenges with AI technologies.
- Create and maintain a knowledge base of frequently asked questions, common issues, and solutions.
Technology Adoption:
- Build relationships with attorneys and staff to understand their needs, concerns, and workflow challenges.
- Promote awareness and adoption of AI tools through communications, demonstrations, and success stories.
- Monitor usage patterns and identify opportunities for additional training or support.
- Partner with practice groups to understand specific use cases and develop targeted training for their needs.
Administrative & Operational Support:
- Maintain training schedules, enrollment systems, and attendance records.
- Coordinate with vendors for training resources, system updates, and technical support.
- Manage training room technology and ensure all equipment is functional for sessions.
- Support department administrative tasks, initiatives and special projects as needed.
- Experience working in a corporate or large law firm environment.
- Excellent ability to teach, present, and explain complex concepts clearly to diverse audiences with multiple mediums; comfortable speaking to groups of varying sizes.
- Quick learner who can master new technologies independently; comfort with software, applications, and digital tools.
- Flexibility to adjust training style, content, and approach based on audience needs and feedback.
- Strong organizational skills with ability to manage multiple training programs, deadlines, and priorities simultaneously.
- Approachable demeanor that builds trust and encourages attorneys and staff to seek help and provide honest feedback.
- Clear written and verbal communication skills; ability to translate technical jargon into accessible language for non-technical users.
- Experience with automation tools (such as Contract Express, Neota Logic, Hot Docs) and AI-enabled due diligence review tools (such as Kira, eBrevia or Luminance) or eDiscovery tools is preferred.
- Ability to learn new applications and technologies relevant to legal practice in a timely fashion and apply such skills to the firm environment.
- Education & Experience:
- Bachelor's degree in education, instructional design, communications, or related field or equivalent combination of education and relevant experience.
- 2-4 years of experience in training, instructional design, or technical support.
- Experience developing and delivering technology training programs.
- Experience supporting legal technology, knowledge management systems and AI tools at a law firm is required.
- Demonstrated success in user adoption.
Schedule: Full time, Hybrid, Monday – Friday; NJ 9:00 am – 5:00 pm ET, NY 9:30 am – 5:30 pm ET
Amount of Travel Required: Approximately 15-20%
For candidates meeting the requirements, the expected base salary is $80,000 to $100,000. The range provided is the salary that Lowenstein Sandler in good faith believes at the time of this posting that it is willing to pay for the advertised position. Exact compensation will be determined based on individual candidate qualifications and location. Our benefits package includes coverage options for medical, dental, vision, prescription drug, life insurance, disability, FSAs, 401K, and paid time off.
Disclaimers:
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities required by employee.
Lowenstein Sandler LLP is not accepting resumes from search firms for this position. Regardless of past practice, all resumes submitted by search firms are to be deemed the sole property of Lowenstein Sandler LLP, and no fee will be paid in the event the candidate is hired by Lowenstein Sandler LLP as a result of the referral.
Lowenstein Sandler LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.