Overview
About the company
Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise.
The Bullhorn Application Administrator, Associate is responsible for supporting and maintaining enterprise applications, ensuring their optimal performance and availability. They will report directly to the Product Owners for Bullhorn, Replicon and any other tools the team is responsible for. This role will assist other Application Administrators to help them master the platform and provide continuous service improvements to the platform.
The ideal candidate will have extensive experience in guiding people to understand, manage and support various platforms. They must be able to articulate technical concepts and workflows in a clear, easy to understand way for end users. They must be able to troubleshoot platform specific issues and have experience fixing them. They must have an already strong understanding of database concepts like tables, relationships, queries and reporting. They must have experience in collaborating with other teams like IT, Dev, HR, etc.
The right candidate will be an energetic self-starter who is a Bullhorn expert.
Responsibilities
- Responsible for application support and operational activities, including troubleshooting issues and providing timely resolution to user problems
- Work with other cross-functional teams to support new features, enhancements and upgrades
- Understand new application features and unused module functionality to drive platform expansion and adoption
- Create and maintain process and knowledge documentation needed for other Application Admins and/or end users
- Generate and analyze reports on application usage, performance, and issues to inform decision-making and improve efficiency
- Stay abreast for Application updates how it impacts what is in production and any deprecated functionality that must be accounted for
- 2+ years of IT experience on application operations in a large-scale complex environment
- Shift Timings : 5 PM IST - 2 PM IST
Qualifications
- Bachelor’s degree in information technology, computer science or equivalent experience.
Minimum Experience Requirements:
- Strong problem-solving skills and attention to detail
- Familiarity with application administration and support processes
- Experience with Bullhorn or other applicant tracking system
- Understanding of cloud-based applications and middle-ware ETL tools
- Experience working and integrating with other enterprise systems (HRIS/ERP/CRM) such as Netsuite, Salesforce, ADP, UKG is a plus
- High level of verbal & written communication skills, as well as the ability to help explain complex technical requirements to non-technical people.
- A capacity for working with minimal supervision in complex projects with considerable responsibility.
- Thorough knowledge of SDLC.
Why Join Us:
- Be part of a collaborative and innovative work environment.
- Opportunity for professional growth and development.
- Competitive salary and benefits package.
- Contribute to shaping the future of our software development processes.
Consilio’s True North Values
- ExcellenceWe strive to make every client our advocate
- PassionWe DO because we CARE
- CollaborationWe win together through teamwork and communication
- AgilityWe flex, adapt and embrace change
- PeopleWe value, respect and invest in our teammates
- VisionWe create clarity of purpose and a clear path forward
Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.