Litigation Support Specialist

Litigation Support Specialist Responsibilities: • Work cohesively within a high-performing and collaborative team in managing government client’s expectations throughout the life of the project. • Works closely within the project team and coordinates across departments to ensure proper allocation of resources based on deadlines and priorities. • Continuously monitors multiple projects and jobs within each department to ensure deadlines are met and ensures jobs are completed according to client specifications and industry standards. • Communicates frequently with client to resolve issues and provide status updates according to clients’ needs. • Analyzes client search terms, search term formatting, and within the legal review tools: performs searches, creates layouts/view, provides support for review, and provides general litigation support. • Analyzes client, third party, or production data for potential issues and provides solutions when problems are identified. • Reporting and analysis of exceptions and other issues related to data processing. • Provide final quality control check on client deliverables. • Providing platform training sessions to clients and investigate or troubleshooting reports of connectivity problems or system performance issues. Desired Skills: • Excellent communication skills and proven experience in a client-facing role • Solid organizational skills including high-level attention to detail and multitasking skills • Excellent written and verbal communication skills to both internal and external clients. • Ability to describe complex technical concepts and ideas in non-technical terms. • Ability to provide strategy and operations design and implementation services. • Structured and precise with a results-oriented approach to business. • Demonstrates full commitment and offers tactical strength through regular follow-up. • Demonstrated strength through consistent execution, speed, decisiveness, and focused/detailed approach. Required Qualifications: • Sole U.S. Citizenship (No dual-citizen candidates will be accepted)The ideal candidate will have a minimum of 2-5 years eDiscovery/litigation support experience with a focus on data handling or client solutions • Minimum of a Bachelor’s Degree, Computer Science or IT majors preferred • Excellent communication, presentation, and inter-personal skills • Experience/familiarity with eDiscovery Services spanning across the EDRM (File to Trial) • Position is currently 100% remote due to COVID-19; Under normal circumstances, individual must be able to work onsite in Metropolitan DC area • Ability to obtain and/or maintain Public Trust Security Clearance  

Tagged as: , , , , , , ,

Job Overview