Job Title:
Customer Engineer (Security)
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
As a Customer Engineer (Security) at Concentrix you will leverage your expertise in Active Directory, Entra ID, and Microsoft Security solutions. You will work on securing privileged access, implementing Entra ID Connect, and configuring servers. The role also involves supporting Microsoft Purview Information Protection, Insider Risk Management, Privileged Access Management, and other compliance tools. Your contributions will help clients implement Zero Trust strategies and strengthen their security frameworks.
You Will:
- Secure privileged access, implement Entra ID Connect & configure servers
- Support Microsoft Purview Information Protection, Insider Risk Management, Privileged Access Management and other compliance tools.
- Interface and support customers to implement Zero Trust strategies & strengthen their security frameworks.
- Deliver educational training to customers, as needed.
You Have:
- 4-8 years of technical knowledge and experience in relevant fields to include the following:
- Active Directory, ADFS, PKI, MIM, Security, Entra ID.
- Active Directory Securing Privileged Access, Entra ID Connect, Servers setup and upgrades.
- On-Prem Active Directory, Active Directory Federation Services.
- Microsoft Entra ID Business to Business (B2B).
- Microsoft Entra ID with Zero Trust experience.
- Microsoft Purview Information Protection, Insider Risk Management, Privileged Access Management, Audit, Compliance Manager, and eDiscovery.
- Fluency in both French and English is preferred
- Proven ability to work independently with strong customer service, problem-solving, and communication skills.
- Comfort in presenting complex information to clients and influencing decisions effectively.
Salary:
The on-target earnings range is $91,457- $137,186, which includes a base salary and incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. The deadline to apply for this position is December 16, 2024.
#ConcentrixCatalyst
Location:
USA, TX, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
•English
•Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.