Concierge Service Specialist - Law Firm

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

A Concierge Service Specialist is part of a team that provides various administrative support to our clients which may include concierge/hospitality and conference room management, hoteling and office space reservations, IT support and general office support services.

Responsibilities

• Concierge position provides “White Glove” customer service and is responsible for taking care of all conference room, shared office spaces (hoteling) client meeting rooms, visitor offices and common areas at a client location.
• Hoteling and IT Support includes scheduling use of shared offices and meeting spaces for clients and visitors to firm and setting up shared spaces/workstations with necessary IT equipment.

• Hospitality Services includes coordination and upkeep of client conference rooms, common areas and offices . Perform walk through of floors to inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use.

• Organize and manage IT requests for shared office spaces and meeting rooms . Maintain inventory control of shared office spaces and order supplies as needed.

• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance

Requirements

• High School Diploma or GED

• Minimum of 1 year work experience in a customer services field

• Ability to multitask with attention to detail

• Ability to resolve issues with professionalism and tact

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period of time

• First Shift: 7-3pm, 9-6pm. 10-7pm. This is an onsite position 5 days weekly. Not remote or hybrid.

The Compensation range for this role is 19.19 to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.