Technical Program Manager (ESI) - AP

What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals.   We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success.  We grow together and are stronger together. 

What’s unique about this role?

Lighthouse eDiscovery is currently seeking a Technical Project Manager in India to support our growing ESI (Electronically Stored Information) business and its workflow automation initiatives.  This position is responsible for planning, organizing, and executing technical projects in support of Service Delivery business operations end-to-end workflow automation. The successful candidate will partner with Service Delivery Intake/Processing/Publishing Value Stream business to set the roadmap for improvement, extension of capabilities, and efficiency gains.  Under the direction of the Executive Director (India) and Head of Technical Program Management (USA) the TPM will be responsible for all aspects of planning, executing and managing our projects, tasks, schedules and reporting including project communications.    

What will this person do?

• Work closely with leadership, technical teams and other resources to plan, scope and deliver multiple projects on budget and on schedule
• Manage all aspects and phases of ESI Automation initiatives - technical resources, implementation plan, schedule, budgets and reporting, etc.
• Identify requirements needed from external and cross-functional teams
• Analyze and evaluate project risks
• Effectively coordinate the resources and schedules across projects with competing priorities
• Expert at defining what “done” is and helping the teams achieve this.
• Familiarity with ESI and Automation processes
• Expert documentation skills
• Lead standups, team meetings, lessons-learned and other meetings
• Ability to help engineers translate business requirements into deliverables
• Develop standardized processes
• Assess program effectiveness and optimize ROI
• Prepare reports, status and expected artifacts

Bring your passion and together we will shine.  It would also be great if you have the following:

• 1 to 3 years’ experience in e-Discovery
• Bachelor degree
• Agile and Waterfall experience
• ESI experience desired. Familiarity with ESI intake, processing and publishing technologies and terminologies
• Expertise in managing multiple competing priorities and competing deadlines with varied stakeholders
• Ability to take initiative, and exercise professional, independent judgment to plan work, formulate recommendations, and make sound decisions
• Exceptional organizational skills
• Excellent problem solving aptitude
• Fantastic communication skills, both oral and written
• Knowledge of relevant Project Management tools
• Exceptional oral and written communication skills

Work Environment and Physical Demands

• Duties are performed in a typical office environment while at a desk or computer table.
• Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are! 

As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best—shine.                    

This position will work for and be employed by Lighthouse's India subsidiary, which is an independent company located in India.