RFP Specialist (Remote)

The KLDiscovery Client Information Response Team (CIRT) seeks an RFP Specialist to support and prepare responses to law firm, government, and corporate RFPs and RFIs. This team member will also respond to client requests for information regarding KLDiscovery and its business practices. KLD’s Client Information Response Team is the hub through which information is compiled and disseminated to internal and external clients. This team is overseen by the Senior Manager, Client Response, and is part of the Global Advisory Services team.

The position requires collaboration across a multitude of teams and internal subject matter experts. Accordingly, a successful candidate must be self-motivated and willing to take the initiative and demonstrate the ability to work collaboratively in a team environment, occasionally under compressed time constraints. The candidate must be detail-oriented, have excellent verbal and written communication skills, and be highly organized. This role requires adherence to strict deadlines and may require providing support during “off-hours.” This role will support KLD globally.

Remote, work from home opportunity.

Duties

• Assist with and/or fully manage the response lifecycle, from kickoff through final submission.


• Assist the Senior Manager and other team members in drafting proposals/responses.  


• Work with Senior Manager to support, collect, track, and update RFP content, ensuring that content.


• Collaborate with the Business Owner and RFP Team to deliver a fully compliant bid that aligns with client requirements


• Ensure accuracy, consistency, and compliance in all bid documents


• Support ad-hoc requests such as vendor onboarding, document requests, and other information requests.


• Assist with updating and maintaining accuracy within the RFP Database.


• Other supporting tasks as needed.

Desired Skills/Experience

• Ability to work effectively and collaboratively with a geographically dispersed team across the US, EMEA, and APAC regions


• Strong project management skills


• Proficiency in MS Office Suite required.


• Strong analytical skills.


• Solid ability to problem-solve and operate with analytical ambiguity. 


• Excellent interpersonal and communication skills with the ability to utilize multiple communication methods and styles to best reach target audience.


• Exceptional organizational and time management skills. 


• Attention to detail. 


• Excellent verbal and written communication skills.


• Ability to manage to deadlines and manage competing obligations.


• Self-motivated with the ability to take direction and work independently. 


• Ability to effectively manage multiple projects simultaneously


• Ability to be flexible in addressing shifting priorities.

Why You will Love Working for KLD

At KLD we invest in employees and their families by placing their wellbeing first.  We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.  We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is $68,000 to $90,000.

• This position is 100% remote, and we offer a high-performance laptop computer, options for wireless headset or external speaker, up to two 24" 2K monitors, and a mobile phone for business use.


• Generous paid time off, that offers various time off options to help employees maintain a work-life balance, such as vacation, paid sick leave, parental leave, paid jury leave and more!


• Comprehensive health, dental, vision and supplemental benefits package that includes life insurance, short- and long-term disability, to promote the health of our employees.


• Remote-friendly, flexible working culture, where you can apply to work from a number of global locations.


• A focus on continuous professional development through various training and education reimbursement programs.


• A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together.


• A surrounding team of mission-driven individuals who genuinely love what they do.


• Equity incentives and company bonus programs; that way, we all share in the success of KLDiscovery.


• Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees plus offers a wide range of perks and discounts!


• FREE Employee Support Program (ESP) because we all could use a little help and support every now and then.


• 401(k) with employer match to help our employees achieve financial success.


• KLD supports the communities where our employees live and offers a paid community service day for employees to volunteer with what resonates with them.


• To keep our furry, 4-legged family members healthy, KLD employees can opt in for Pet Insurance.

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

• Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses


• Hungry - We all are driven internally to be successful and to continually expand our contribution and impact


• Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.

Texas PI# A04094801

#LI-LG1

#LI-Remote