Legal Operations Analyst

<p style="text-align:left"><span style="font-size:18px"><b>Job Title</b></span></p>Legal Operations Analyst<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span style="font-size:18px">Job Description Summary</span></b></p>The Legal Operations Analyst will support the Legal Operations Director in managing and optimizing the legal department's operations. This role involves analyzing data, supporting key technology solutions, and implementing processes to improve efficiency and effectiveness. The ideal candidate will have a strong background in legal operations, excellent analytical skills, and the ability to work collaboratively with various stakeholders.<p style="text-align:left"><span style="font-size:18px"><b>Job Description</b></span></p><p><b>Key Responsibilities:</b></p><ul><li><b>Vendor Management:</b><ul><li>Provide support in managing relationships with external vendors including onboarding, information updates, and configuration within systems of records.</li><li>Coordinate the capture of metrics surrounding vendor performance and consolidate feedback to ensure high-quality service delivery.</li><li>Identify opportunities for cost savings and optimized selection of vendors.</li></ul></li><li><b>Technology Implementation:</b><ul><li>Support the implementation and management of legal technology solutions, such as eBilling and contract lifecycle management.</li><li>Participate in the evaluation and recommendation of emerging technology solutions to improve efficiency and effectiveness.</li><li>Champion innovation via the application of design-thinking and human-centered design principles.</li></ul></li><li><b>Data Analysis and Reporting:</b><ul><li>Collect and report on key metrics to support decision-making and improve operational efficiency.</li><li>Develop and maintain dashboards and reports to track performance and identify trends.</li><li>Produce ad hoc reports for legal team members.</li></ul></li><li><b>Project Management:</b><ul><li>Assist in planning, executing, and monitoring of projects to ensure on time completion and budget adherence.</li><li>Collaborate with cross-functional teams to ensure successful delivery against project scope and milestones.</li><li>Coordinate the identification and mitigation of project risks to ensure successful outcomes.</li></ul></li><li><b>Process Improvement:</b><ul><li>Identify areas for improvement within the legal department and assess potential options to streamline processes and enhance productivity.</li><li>Conduct process mapping and analysis activities to identify inefficiencies by partnering with Legal team members and internal Cushman and Wakefield groups.</li><li>Author and maintain departmental process maps.</li></ul></li><li><b>Training and Development:</b><ul><li>Provide training and support to legal staff on operational processes and technologies.</li><li>Oversee technology onboarding and refresher sessions.</li><li>Maintain knowledge resources and</li></ul></li></ul><p><b>Qualifications:</b></p><ul><li><b>Education:</b> BS degree in business administration, Legal Studies, or a related field.</li><li><b>Experience:</b> Minimum of 1-4 years of e-billing, business analyst or operations analyst experience with high customer service and strong software/tech skills (especially in Excel); prefer exposure in legal operations, innovation, and process improvement.</li></ul><p><b>Skills:</b></p><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent project management and organizational skills.</li><li>Proficiency in legal technology solutions including matter management / ebilling (Simple Legal), eDiscovery (e.g., Relativity), contract lifecycle management (e.g., ContractPod AI), and Microsoft Power Suite.</li><li>Working knowledge of Microsoft Power BI and Microsoft Visio.</li><li>Persuasive communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Attention to detail and ability to manage multiple tasks simultaneously.</li></ul><p style="text-align:inherit"></p><br /><p style="text-align:inherit"></p><br /><p style="text-align:inherit"></p><br /><p style="text-align:inherit"></p><p style="text-align:inherit"></p><br /><p style="text-align:inherit"></p><p style="text-align:inherit"></p><br /><p style="text-align:inherit"></p><p style="text-align:inherit"></p><br /><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><span>In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at </span><b>1-888-365-5406</b><span> or email</span><span> </span><b><a href="mailto:HRServices@cushwake.com" target="_blank"><span><span><span><span><span class="WEH1">HRServices@cushwake.com</span></span></span></span></span></a></b><span>. Please refer to the job title and job location when you contact us.</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p></p><p></p><p></p>