Review Manager – eDiscovery

TRU Staffing Partners

  • Full Time

Our client, a top eDiscovery service provider, is seeking a Review Manager to join their team. The primary responsibility of the Review Manager will include day-to-day management and execution of the document review process, project onboarding, process implementation, and client relations. The experienced Manager will actively provide mentorship to Senior level and Review Associates by delivering consultative recommendations regarding training materials, workflows, and utilizing analytics to enhance review, quality management, and deliverables. Considerable eDiscovery or law firm experience and proven proficiency utilizing review databases (e.g., Relativity), is highly desired. Candidates with a JD and good standing in a state bar are encouraged to apply. Send resumes to annette@trustaffingpartners.com.

Please do not apply to this role if you do not have eDiscovery experience.

Responsibilities

  • Primary contact for the client and internally for all managed projects; acts as a liaison with in-house counsel, outside counsel, third-party vendors, the corporate client, and other service lines
  • Ensures clients and counsel are appropriately guided through the process
  • Utilizes experience to provide consultative recommendations regarding training materials, workflow, and use of analytics to enhance review, quality management, and deliverables
  • Responsible for development and execution of overall project plan including review schedule, timeline targets, and project budget
  • Develops quality plan including identifying QC/QA resources, drafting QA searches to effectively target errors or trends in the review population, executing QC acceptance sampling, and monitoring time spent on quality tasks
  • Maintains appropriate level of responsiveness to client inquiries, ensures progress reports are submitted daily
  • Communicates effectively, both verbal and written, with client and counsel regarding project updates
  • Understands Known Performance Indicators for efficient review management (review speed, time allocation, etc.)
  • Maintains and evaluates quality, productivity, and key financial metrics for each project managed
  • Creates and maintains positive and productive work culture
  • Trains and provides mentorship to Review Associates and Review Senior Associates
  • Builds meaningful relationships with clients and outside counsel

Additional Responsibilities/Qualifications:

  • Accountable for managing matter level margin and resource allocations
  • Maintains a high-quality work product and client satisfaction
  • Effectively manages review teams; identifies and trains new talent
  • Seeks opportunities to gain additional industry experience and knowledge
  • Excellent communication skills, with emphasis on verbal and written client communication
  • Demonstrated excellence in team management
  • Shows proficiency in utilizing review databases including, but not limited to, Relativity
  • Candidates with a JD and admission to/good standing in a state bar are encouraged to apply
  • eDiscovery or law firm experience a plus