Litigation Support Analyst – eDiscovery

Our client, one of the largest corporate law firms in the U.S., is looking for a Litigation Support Analyst to join their team in Chicago or Los Angeles. Under the direction of the Litigation Support Operations Manager, the Litigation Support Analyst is responsible for assisting with implementing, maintaining, and troubleshooting all aspects of software applications and network systems identified for litigation support needs. The Analyst will provide administrator-level support for litigation support applications and hardware. The ability to recommend, develop, maintain, and troubleshoot databases and other litigation support software applications is a must. Working knowledge of litigation support technology including database applications (Relativity, Concordance, Ipro, Summation) and eDiscovery processing applications (LAW PreDiscovery, Nuix, eCapture) tools is required. Experience with the litigation process, from initial filing through trial, along with effective communication with Project Managers and legal teams is a plus. A certification such as Relativity Certified Administrator is highly desired.

Summary:
Under the direction of the Litigation Support Operations Manager, the Litigation Support Analyst is responsible for assisting with implementing, maintaining, and troubleshooting all aspects of software applications and network systems identified for litigation support needs. The Litigation Support Analyst is responsible for performing and troubleshooting all processes handled by the Litigation Support Operations department as well as recommending atypical solutions for identified ligation support needs at the firm.

Duties and Responsibilities:

  • Provides administrator level support for litigation support applications and hardware. This includes the ability to recommend, develop, maintain and troubleshoot databases and other litigation support software applications
  • Coordinates with the Litigation Support Operations Manager and Project Managers to develop solutions for complex discovery management issues
  • Load and manipulate data to/from litigation support software applications, perform data normalization, global edits, overlay or merge data into existing records, index databases, and build document productions
  • Quality check data and image files using litigation support applications such as Relativity or other data analysis software
  • Create, maintain and troubleshoot litigation support software applications, databases and networks
  • Coordinate with the Litigation Support Operations Manager to establish best practices for litigation support activities and workflows
  • Assist the Litigation Support Operations Manager in developing internal project plans and requests for proposals. Assist in coordinating timeframes and deliverables for Litigation Support Operations projects
  • Assist the Litigation Support Operations Manager, and Project Managers with automated litigation support services, researching new and emerging litigation support and case management technologies
  • Practice Quality Assurance and perform Quality control measures on all processes performed
  • Other projects as assigned
  • Flexible to work overtime as required

Qualifications:

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. 

Education and/or Experience:
Required:

  • Bachelor’s degree in CMIS, CS or Engineering or related field, or equivalent work experience
  • Knowledge of litigation support technology including database applications (Relativity, Concordance, Ipro, Summation), e-discovery processing applications (LAW PreDiscovery, Nuix, eCapture), forensic collection applications (FTK, Encase), database applications (MS Access, SQL), Text editors, and directory comparison tools
  • Work experience at a large law firm or litigation support vendor
  • Working knowledge of internet based ASP’s, Extranets, document repositories, network and operating system concepts and applications
  • Good organizational skills with the ability to multi-task
  • Ability to work independently or as part of a cross functional team in a production environment

Preferred:

  • Knowledge of the litigation process, from initial filing through trial, for effective communication with Project Managers and legal teams
  • Good problem solving ability, verbal and written communication skills, work under strict deadlines in a legal environment and the ability to interact with all levels of staff and attorneys
  • Certifications such as Relativity Certified Administrator, Certified Computer Examiner, or MCSE
  • Scripting experience with database and spreadsheet applications: MS Access, SQL, MS Excel
  • Experience coordinating vendor contracts and projects
  • Support of trial, arbitration and mediation technology requirements

Other Skills and Abilities:
(The following will also be required of the successful candidate)

  • Strong organizational skills
  • Strong attention to detail
  • Good judgment
  • Strong interpersonal communication skills
  • Strong analytical and problem solving skills
  • Able to work harmoniously and effectively with others
  • A self-starter who desires to show ownership and commitment to the job
  • Able to preserve confidentiality and exercise discretion
  • Proofreads accurately
  • Creative problem solving skills and the ability and willingness to apply those skills to assist in facilitating technical solutions to legal teams during the litigation lifecycle is necessary

#LI-Hybrid

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