Information Governance & Records Manager

Our client, a law firm that is ranked nationally by the most respected industry guides, is seeking an Information Governance & Records Manager. The Information Governance & Records Manager will oversee and manage the Firm’s records management programs and related information governance functions. The Manager will work with the Co-General Counsel and Chief Information Officer to effectively develop and implement policies, procedures, and best practices for the Firm’s electronic and physical data, both on-site and off. The Manager will be responsible for the lifespan of records management, from new business intake through disposal. The ideal candidate will have strong people management experience, a strong understanding of regulatory and industry best practices in electronic records management and repositories, and a Bachelor’s degree. Candidates with an Information Governance Professional (IGP) certification or a data privacy qualification such as CIPP/US are highly desired.

Please do not apply to this role if you do not have eDiscovery experience.

SUMMARY:
The Information Governance & Records Manager will oversee and manage the Firm’s records management programs and related information governance functions. The Manager will work with the Co-General Counsel and Chief Information Officer to effectively develop and implement policies, procedures and best practices for the Firm’s electronic and physical data, both on site and off. The Manager will be responsible for the lifespan of records management, from new business intake through disposal.

DUTIES AND RESPONSIBILITIES:

  • In consultation with the Firm’s Co-General Counsel, develop and implement policies and procedures to support the Firm’s information governance efforts, including records risk management and retention and destruction programs
  • Monitor the Firm’s records management programs to ensure efficiency and compliance with records retention and information security policies
  • Oversee the lifespan of records management, including managing inbound and outbound electronic and physical records in connection with lawyer arrivals and departures; file transfers to clients, co-counsel and other outside related parties; as well as internal file retrieval and transfers
  • Working with the Co-General Counsel and Privacy and Data Security partners, identify potentially applicable information management and data protection laws and regulations, as well as individual client requirements through Outside Counsel Guidelines, and implement actions to ensure compliance
  • Examine eligible matters and content, eliminating those which are not suitable for retention or transfer and identifying those which will remain permanent records
  • Manage third-party vendor relationships for the Information Governance and Records department, including relationship with off-site storage and Records management software
  • Review, troubleshoot and provide recommendations regarding software application enhancements for the Information Governance and Records department
  • Work closely with Co-General Counsel and other departments in the implementation of Legal/Administrative Holds
  • Stay current with leading industry best practices and new developments in information governance and records management
  • Provide training to Attorneys and members of the Information Governance and Records department as needed
  • Manage members of the Information Governance and Records department, which includes members of the New Business Intake team

REQUIREMENTS:

  • Bachelor’s degree is required – preferably in information management, information technology, library science or related field
  • Information Governance Professional (IGP) certification is desirable
  • A data privacy qualification such as CIPP/US is desirable
  • Significant experience required, preferably in a law firm
  • Supervisory experience is required
  • Strong understanding of regulatory and industry best practices in electronic records management and repositories
  • Strong computer and database skills, including experience utilizing legal-specific records management systems
  • Strong strategic, interpersonal and organizational skills required
  • Excellent verbal and written communication skills, including the ability to converse informatively with management and lawyers about records management issues, as well as ability to interact with external sources, including clients and other law firm
  • A risk management mindset with strong attention to detail

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