Are you looking to be in a workplace where colleagues inspire one another? Are you interested in competitive and impactful benefits? Do you prefer a hybrid work model and flexible work arrangements?
The Sr. Project Manager on the Project Delivery team in Service Delivery Operations is responsible for managing both internal and cross-functional projects for all teams in the Service Delivery department. This individual will also create and promote standards to streamline how Service Delivery teams operate to increase productivity.
The ideal candidate has experience across multiple disciplines, including software application development or IT, and is committed to applying innovation to continuously improve the current state.
Continuously improve existing processes to increase productivity for all Service Delivery teams
Develop and level-up standards for how Service Delivery teams operate
Champion and standardize project management across the department
Create and maintain project artifacts, such as project charters, JIRA tickets, project home page, etc.
Coordinate work between Service Delivery teams and other departments
Identify and manage project dependencies and risks
Proactively and strategically communicate project progress to stakeholders, including upper management
Ensure projects are aligned to Service Delivery imperatives
Identify and track clear business outcomes and success criteria
Own the IT roadmap for Service Delivery
Software programming experience with any scripting languages
Experience using Jira, Confluence, Salesforce
Experience using Jenkins, Git, Bitbucket or related technologies
Experience developing processes for customer facing teams
BS in Computer Science or equivalent degree
4-6 years of experience managing projects
Experience with Agile frameworks and methodologies
Experience with automating processes
Ability to work autonomously and make decisions with minimal guidance and oversight
Excellent analytical skills and demonstrated use of data to solve business problems
Ability to drive cross-functional teams to work together toward common goals
Ability to develop efficient processes and standards
Excellent verbal and written communication skills; ability to communicate and adapt effectively to different audiences
Relativity is a team of passionate people always looking to grow and make our product and customer service the best it can be. Our team members come from diverse backgrounds with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they’re empowered to be their full, authentic selves, regardless how you identify.
So, please come as you are. We can’t wait to meet you
Comprehensive health, dental, and vision plans
Parental leave for primary and secondary caregivers
Flexible work arrangements
Two, week-long company breaks per year
Unlimited time off
Training investment program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.