Schedule: 6:00 AM EDT – 2:30 PM EDT (3:30 PM IST – Midnight IST), to support US team.
Remote, hybrid, or on-site work opportunity.
India compensation is based upon the local competitive market.
Essential Job Functions
- Provide day-to-day systems support for Oracle Cloud ERP Financial modules (General Ledger, Payables, Procurement, Receivables, Advanced Collections, Tax, Projects)
- Assist with open tickets for enhancements and bug fixes.
- Collaborate with Oracle support when needed for bug fixes and other technical issues.
- Help recording, reporting, resolution and prevention of business incidents involving Oracle Cloud ERP.
- Assist with impact assessment, analysis, and regression for Quarterly releases. Perform proof of concept, validation, testing and UAT for new features to adopted in each quarterly release.
- Work with business stakeholders to understand challenges and recommend application enhancements and solutions. Translate high-level requirements into functional specifications.
- Analyze audit, control, security, and licensing implications of all changes.
- Maintain documentation of enhancements and configuration changes
- Train users on new functionality and create user training materials.
- Work closely with any implementation and managed services partners to get a complete understanding and knowledge transfer of work being performed by third parties.
Required Skills and Experience
- Minimum of seven years hands on experience with Oracle ERP and two years plus experience with Oracle Cloud ERP.
- Experience in the Oracle Modules: GL, AP, AR, Procurement, Projects.
- Strong knowledge of Oracle ERP databases and development tools. Previous development experience is a must.
- Strong knowledge of the Oracle ERP Common features and native tools.
- Experience with supporting the Oracle Cloud ERP Reporting functions like BI Publisher and OTBI Reports.
- Knowledge of Oracle Cloud ERP Security architecture.
- Strong analytical and problem-solving skills.
- Ability to take ownership of assigned tasks and work independently.
- Excellent verbal and written communication skills.
Preferred Skills
- Prior experience with Oracle EBS preferred.
- Experience with Oracle Integration Cloud Strongly preferred.
- Experience with Project Costing, Project Billing and Enterprise Contracts modules preferred.
Our Cultural Values
Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:
- Humble – No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
- Hungry – We all are driven internally to be successful and to continually expand our contribution and impact
- Smart – We use emotional intelligence when working with one another and with clients
Our culture shapes our actions, our products, and the relationships we forge with our customers.
Who We Are
KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.
Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.
KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.
KLDiscovery is an Equal Opportunity Employer.
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