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Job Description:
Position Summary
The case manager position is an exciting opportunity within Epiq’s Corporate Restructuring Department which is within the Bankruptcy Solutions Division. The successful candidate must be able to understand and prioritize client goals to ensure that client deliverables are produced accurately and by stated client deadlines. Case managers interact directly with Epiq’s clients and must have excellent verbal and written communication skills. Due to the fast-paced nature of the Bankruptcy Solutions Division, case managers must have an attention to detail, superb project management skills and must be able to multi-task well. Therefore, the successful candidate must be focused on providing the client with accurate information and have a high level of accountability. This position offers the opportunity to become an integral part of a division that is focused on client satisfaction as well as the professional development of its staff.
Essential Job Responsibilities
- The case manager’s primary duty includes managing all aspects of a case during its full lifecycle, which include but are not limited to: the maintenance of court claim registers, the effectuation of service of notices and pleadings, and the timely production of client deliverables.
- Review and interpret legal documents daily to ensure accurate update of various client databases.
- Coordinate import of client data files and maintain official court registers.
- Coordinate with clients and internal staff to ensure timely processing of claims, effectuation of service of notices and pleadings, and filing of related affidavits of service by required deadlines.
- Assess, understand and prioritize client goals to ensure completion of requested tasks and production of deliverables by stated deadlines.
- Ensure that all work is checked for quality, accuracy and completeness and that problems identified are resolved appropriately.
- Respond to creditor and client inquiries and complete research and follow up necessary to respond in a prompt and professional manner to ensure client satisfaction and timely production of deliverables.
- Routinely review filed claims and claims registers to advise client, creditors and staff of claim classifications, amounts and possible deficiencies.
- Coordinate disbursements, complete bank account reconciliations and facilitate required tax reporting.
- High energy and enthusiastic individual with a can-do attitude; works well under pressure
- Excellent verbal and written communication skills
- Proficient in the use of Microsoft Word, Excel and Access.
- Motivated self-starter with a high level of personal accountability and organizational skill.
- Ability to multi-task and prioritize.
- Great attention-to-detail and strong follow-up skills.
- Team-oriented with willingness to work beyond normal business hours.
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.