Technology Operations Senior Analyst

Deutsche Bank

  • Full Time

Job Description:

Job Title: Technology Operations Senior Analyst, AVP

Location: Pune

Role Description:

Deutsche Bank is seeking an individual to join the eDiscovery Services team. The team is responsible for the Bank’s data retrieval, retention, and transfer of electronically stored information to internal requestors and external third parties to meet legal, compliance and regulatory requirements. This role has a direct impact on the Bank’s ability to respond to legal, regulatory, and human resource investigations and in turn the bank’s reputation.

The eDiscovery Data Retrieval Specialist conducts the data retrievals, retentions, transfers, and quality control per request specifications. The successful candidate is a highly professional and organized individual, and their attention to detail is critical as the data set provided to our requestors must be complete and accurate.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above

Your Key Responsibilities:

  • Identify, retrieve, preserve, deliver, and quality control electronically stored information in support of ongoing legal requests, regulatory matters, or internal investigations in a legally defensible and reproducible manner, which maintains data integrity with a full chain-of-custody
  • Maintain impeccable record keeping with an emphasis on accuracy and compliance with established procedures and adhere to controls for handling of strictly confidential data
  • We are a diverse, global team and require applications from candidates who can operate comfortably within a global team to pick up projects and support other regions where data privacy permits
  • Adhere to Service Level Agreements. Ability to anticipate, analyze, and resolve risks and issues while managing clear and concise communications and organizational escalation
  • Collaborate on internal projects and initiatives to deliver service improvement to the organization

Your Skills and Experience:

  • Bachelor’s degree that is IT-related or with a legal-focus (essential). eDiscovery subject matter expert and eDiscovery work experience with a company, law firm, professional service provider, including knowledge of eDiscovery Reference Model framework and standards, understanding of legal procedure, process, and regulation (essential)
  • Experience in client relationship management. Excellent written and verbal communication skills. Ability to positively influence and motivate stakeholders and team members through robust dialogue, facilitation, and persuasiveness. Ability to engage across a range of backgrounds and levels of seniority with the ability to translate technical terms into language that non-technical persons can understand (essential)
  • Detail oriented, analytical mindset, and strong organizational skills. Proven experience with identifying opportunities for automation or simplification of repetitive tasks (essential)
  • In-depth understanding of eDiscovery as well as forensics technologies, techniques, and workflows. Sound knowledge of enterprise level infrastructure and technology, e.g., messaging applications, business applications, databases, servers, backup, storage, compliance archiving (essential)
  • People management experience (preferred)

How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

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