Aspire Software is currently looking for a Modern Workplace Engineer ( O365 Engineer ) to join the team in Lebanon !

The Modern Workplace Engineer will provide support for clients located globally as well as engage in Managed Service Day to day operations. 

Here is a little window into our company: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

The team: 

You will be working with a group of highly motivated and driven leaders that work in a fast-paced environment as we continue to grow!

What your day will look like:

• Provide overall Office 365 security expertise including strong knowledge of Azure Active Directory, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) – Stay current of all things Office 365, including changes & updates, roadmap & releases, and third-party solutions 
• Migration of SMB customers to Microsoft Office 365 – Analyzing and providing feedback on the deployment process and technology improvements 
• Provides technical support directly to customers with Intune (Conditional Access Mobile Device Management, OneDrive for Business and Office 365 tenancy 
• Being responsive to customer needs, which may sometimes require outside-of-normal business hours or our on-call rotation
• Work effectively and relate well with others including superiors, colleagues, and individuals inside and outside of the company. The employee should exhibit a professional manner in dealing with others and works to maintain constructive working relationships.

• Bachelor’s Degree in Computer Science or similar work experience 
• 5+ years of customer support experience and 2+ years’ experience specific to deploying or supporting Microsoft Office 365 users
• Strong technical background, experience with, and understanding of, mail transport fundamentals (POP/IMAP/SMTP), as well as networking fundamentals. Includes, but not limited to: knowledge of DNS, Message Trace Tools, MX and SPF Records, Block Lists, SPAM, Email Filtering and Virus Protection
• Experience with configuring mail clients (Outlook or other) 
• High attention to detail with the ability to understand complex workflow systems 
• IT administrative working knowledge in: Office 365, Active Directory, Operating Systems, Networking, Personal Computing Devices · Office 365 certification · Data Loss Prevention, Archiving, eDiscovery, and Compliance is a plus 
• MCSE Communication preferred 
• Experience in Microsoft O365, Exchange, Lync and SharePoint certifications is considered · Microsoft and ITIL Certifications a plus.
• Must be legally authorized to work in Lebanon