Product Analyst

Everlaw

Everlaw is looking for a highly-motivated Product Analyst with a self-starter attitude and a process-driven mindset. As the first Product Analyst at Everlaw, you will bring a data-focused mindset to elevate the entire product development team’s understanding of our users to build a product that helps legal teams, government agencies, and nonprofit organizations to discover truth and promote justice. This is a quantitative-focused role, but you will collaborate with others in an environment that maximizes both qualitative and quantitative research to help us better address user needs and play a key role in ensuring an amazing user experience on our platform.

The Product organization guides the strategy and development of our products. We deliver value to our users, present and future, by setting our product roadmap and executing on high-quality product development with efficiency. Our products serve as the fundamental driver of value to our users, and support the success of our business. We take pride in not only creating a powerful and intuitive user experience, but in supporting users with our product documentation and certification program. 

At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and democratic and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you’re looking for a place that values passion, integrity, thinking big, and a desire to learn, we’d love to hear from you! Think you’re missing some of the skills and are hesitant to apply? We do not believe in the ‘perfect’ candidate and encourage you to apply if you feel you can bring value to our team.  

This is a full-time position based in our Oakland, California office with a hybrid work schedule: in office M/W/Th with the option to work from home Tu/Fr.

 

Getting Started

 

  • We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals. 
  • We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day one.
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    In this role, you’ll

     

  • Become product certified! You will learn the ins and outs of the Everlaw platform through a series of training modules
  • Learn the tooling available to explore data on user behavior
  • Analyze and translate quantitative data into actionable insights and recommendations
  • Take ownership of key projects to drive and sustain better understanding of our users
  • Feel like part of the team! Our onboarding process will integrate you into the company with informative sessions on our policies, processes, team structure and goals 
  • Learn, grow, and contribute right away. We trust that you will bring experience and knowledge that will uplift the team, but we don’t expect you to know everything on Day 1. You will have time to develop your product knowledge and get up to speed on all aspects of Everlaw
  • Synthesize and communicate compelling insights to the team to help drive innovative solutions and increase understanding and empathy for users
  • Plan and conduct data analysis projects to better inform long-term product vision and improve existing experiences
  • Create and maintain key performance metrics around product adoption and user value, to help us deepen our understanding of our users
  • Shape and define the research discipline to make it a core pillar of product development by documenting robust processes and creating toolkits that elevate and scale the product development teams’ research capabilities
  • Collaborate with user researchers, data scientists, engineers, designers, and product leads to determine when, how, and what to measure to inform success of the product and individual features
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    About you

     

  • You have at least 2 years of experience conducting data driven research, using data to draw insights and hypotheses, and incorporate that research into the product development lifecycle
  • You are a great storyteller communicating insights and complex concepts simply to non-research audiences
  • You are curious about people and their needs, and can incorporate new data points to build on your understanding
  • You have an appreciation for quantitative and qualitative data and how they complement each other, including an understanding of when to choose one approach over the other
  • Stay current with data analysis techniques and tools, understand when and how to apply them effectively
  • You have experience using SQL and you will not only gather the data you need from our databases, but will relish the opportunity to explore the company’s rich data sources.
  • You are very organized and have experience building scalable processes
  • You have an empathetic and analytical mindset that enables you to be more observant, and ask better questions to discover deeper insights
  • You are authorized to work in the United States. Please note that at this time, Everlaw is not sponsoring U.S. employment visas for any applicants
  • Benefits

     

  • Competitive salary 
  • Substantial equity 
  • Retirement plan with company matching 
  • Health, dental, and vision
  • Flexible Spending Accounts for health and dependent care expenses
  • Paid parental leave and sick leave
  • Seventeen paid vacation days plus 11 federal holidays
  • Membership to Modern Health to help employees prioritize mental health and wellness
  • Quarterly “flex fund to flourish” bonus to spend on any health, wellness, or well-being expenses
  • Annual allocation for Learning & Development opportunities and applicable professional membership dues
  • Company-sponsored life and disability insurance
  • Perks

     

  • Work in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt
  • Flexible work-from-home days on Tuesdays and Fridays
  • Monthly home internet reimbursement
  • Select your preference of hardware (Mac or PC) and customize your desk setup
  • Enjoy a wide variety of snacks and beverages in the office
  • Bond over company-wide out-of-the-box events and fun activities with your team
  • Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
  • Take advantage of learning and career development opportunities 
  • One of Wealthfront’s 2021 Career Launching Companies, one of “Inc Magazine’s Best Workplaces”, and ranked #2 on the “2022 Bay Area Best Places to Work” list by the San Francisco Business Times and the Silicon Valley Business Journal
  • One of Fast Company’s World’s Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through “Everlaw for Good”
  • #LI-EJ1
  • #LI-Hybrid
  • Pursue Truth While Finding Yours
    At Everlaw, we are deeply invested in pursuing the truth, for our clients and for our employees. We know that when you’re empowered to pursue your passions, it is reflected in the work. That’s why we’re committed to the professional growth of all our team members, offering an annual learning and development stipend and regular career check-ins with managers. If you’re looking for a place that values passion, integrity, and a desire to learn, we’d love to hear from you! 
     
    We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbial smoking gun (or needle in the haystack — pick your metaphor). It’s a multi-billion dollar space typically dominated by service-oriented vendors, and we’re coming at it with cutting-edge technology and elegant design. It’s working, and we’ve been growing very rapidly: we host hundreds of terabytes of data and work with all 50 state Attorneys General and hundreds of law firms on some of the most high-profile cases litigated today. 
     
    Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act.  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    Everlaw requires all of its employees to be fully vaccinated for COVID-19, unless a medical or religious exemption applies.  If you are hired, we will require you to prove that you have received the COVID-19 vaccine, unless you have received a medical or religious exemption.
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