Assistant Manager

Elevate

  • Full Time

Elevate is recruiting an Assistant Manager to join Elevate as part of our Disputes & Investigations team. This team will support global law firm and in-house law department customers with litigation document review, cyber incident response, and eDiscovery in ongoing complex litigations and data breaches.

 

Specifically, the Assistant Manager will

 

  • Assist the manager in organising, planning, and implementing strategy.
  • Correspond with the customer on the project kick-off call led by the Project Manager and document project timelines and workflows.
  • Ensure that the entire project is running smoothly without any issues and risks to the deadlines.
  • Manage the team and the process.
  • Proactively responding to customer emails from multiple customers and acting on them within the timelines.
  • Ensure that customer and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the customer and the internal stakeholders.
  • Create a robust environment to lead and manage document review and data breach projects.
  • Handle the management and execution of document review and data breach processes.
  • Develop and maintain guidelines and best practices regarding review, process documentation relating to internal processes, workflow, and support information.
  • Manage multiple and changing priorities and expectations.
  • Work closely with the business partners in a focused and responsive manner.
  • Manage teams, matrix, appraisals, and training etc.
  • Draft decision logs and perform quality control.
  • Ensure adherence to Elevate's standard operating procedures on projects.
  • Work as part of a global team.
  • Participate in process improvement initiatives and collaborate with teammates to standardize and improve the customer experience.

 Skills for Success:

  • Strong analytical and interpretational skills.
  • Excellent written and oral communication skills.
  • Attention to detail.
  • Strong organizational skills and ability to multi-task.
  • Ability to perform well under stringent deadline pressure.

 Technical Skills:

  • Proficiency with MS Office Suite of applications
  • Experience using Discovery database platforms tools like Relativity, Brainspace, Everlaw, Nuix, Canopy, etc.
  • Experience working on any contract abstraction or management software.

Experience:

  • Prior experience with document review, eDiscovery, data breach, or contract extraction and/or review.
  • 6+ years in Legal Industry with extensive experience in document review and data breach.

Qualifications:

 

  • LLB
  • LLM (would be an added advantage)
  • Experience in managing PII, HIPAA, and DSAR reviews desired
Job Overview
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