DISCO Project Managers (“PM”) work side by side with clients to help them use the DISCO product for all of their ediscovery and investigation needs. From matter kick-off to case closeout, you’re the one who helps customers get the most of their DISCO solution. This is a remote position primarily supporting our eastern U.S. clients.
- You will be the primary point of contact for many DISCO clients. As a result, you will have a major impact on the client’s journey
- You will work closely with the Product team and will be an important part of enhancing the product
- You will work very closely with DISCO’s account teams to ensure our customers are having a positive and successful experience
What You'll Do
- Serve as primary POC to manage client data through the ediscovery lifecycle
- Create review workflows and administer DISCO databases
- Develop advanced knowledge of the DISCO platform and its capabilities in order to advise clients on best practices for early data assessment, document review, production, depositions, and trial
- Act as DISCO ambassador to clients and at client functions
- Build rapport and establish open communication with clients regarding DISCO usage, status reporting, and core product functionality
- Deliver product training to attorneys, paralegals, and litigation support specialists
- Provide feedback and feature requests to the product and engineering teams
- Collaborate with other Project Managers and DISCO team members
Who You Are
- Minimum of 3 years of ediscovery project management experience at a law firm, in-house legal department, or service provider
- Deep knowledge of one or more industry standard ediscovery platforms, such as DISCO, Relativity, Recommind, or Concordance
- Excellent written and verbal communication skills with a focus on detail, organization, and responsiveness
- Successfully able to manage multiple fast-paced projects simultaneously
- Strong problem-solving and analytical-thinking skills to troubleshoot technical challenges and craft creative solutions
- Committed to providing excellent service and support, both internally and externally
- Flexible and adaptable to changing priorities, scope, and technology
- Able to work independently and as part of a team
- Familiar with data collection and processing software, such as DISCO, LAW, Cellebrite, Relativity Processing, Nuix, X1, EnCase, FTK, and others
- Bachelor’s degree required
- Reside in a major eastern U.S. metropolitan area (i.e. New York City, Washington, D.C., Boston, Atlanta, Philadelphia, Baltimore, Richmond, Raleigh, Charlotte, Charleston, Jacksonville, Orlando, Miami, Tampa, etc.)
Even Better If You Have…
- Have worked at a Consulting firm or provided consultative solutions in ediscovery
- Are certified in ediscovery platforms and applications, such as DISCO, Relativity, Nuix, LAW, or Brainspace
- Have experience working for a litigation support group at a law firm/corporation or working closely with lit support groups in your previous roles
- Have a JD
- Have worked for a software company
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.
In 2020, 171 law firms in the 2020 AmLaw 200 used DISCO in the course of legal work on behalf of their clients. More than 800 enterprises, law firms, legal services providers and government organizations are DISCO customers.
Are you ready to revolutionize the practice of law? Join us!
Perks of DISCO
- Open, inclusive, and fun environment
- Benefits, including medical, dental and vision insurance, as well as 401(k) (EU coming soon)
- Competitive salary plus stock options
- Flexible PTO
- Opportunity to be a part of a company that is revolutionizing the legal industry
- Growth opportunities throughout the company
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please note that DISCO has a mandatory COVID vaccination policy which requires all employees in the U.S. to be fully vaccinated, subject to applicable legal exemptions.