Director, Information Governance

FTI Consulting

FTI Information Governance & Security Practice (“IG&SP”) practice is designed to help organizations better manage their information. Based on the Information Governance Reference Model, FTI Technology’s IG&SP is a fast-growing practice that has launched several consulting offerings designed to both minimize risk as well as reduce costs associated with the creation, use, production and disposal of information. When combined with FTI Technology’s award-winning software and range of experts around the globe in the area of eDiscovery, this practice provides great strategic value to FTI’s clients.

As IG&SP is an emerging market, delivery of our services requires both high level strategic problem solving and meticulous attention to detail.

Key Responsibilities:

  • Lead Client engagement projects and work-streams and provide delivery excellence in IG&SP engagements
  • Lead IG assessments covering a wide span of disciplines across legal, privacy, security, records management, data management and IT processes
  • Lead development of business case & ROI analysis to support program assessments
  • Develop programme and project plan, resource allocation and execution models
  • Manage project financials to ensure projects are delivered to budget
  • Develop IG related target operating models
  • Analyse, design and optimise IG related business processes via technology and process transformation
  • Conduct current state process analysis and develop future state process presentations
  • Develop change management planning to key stakeholders
  • Align enterprise IG related policies, procedures and standards
  • Develop stakeholder and user specific training and communications
  • Adapt existing industry standards to support engagements & create novel frameworks to meet evolving client needs
  • Be client service-oriented to meet client deadlines, including working out of business hours when necessary
  • Ability or interest in supporting business development opportunities including development of client proposals
  • Responsible for day-to-day client engagement and follow up, interaction with other consultants, 3rd party suppliers, and internal FTI stakeholders.
  • Provide coaching for junior members of the practice and development of thought leadership in the IG space

What You’ll Do 
You will be working on a range of challenging client engagements leading and managing consultants to deliver projects on time and to budget. You will also support the development of the practice and business development activity.

How You’ll Grow 
FTI Consulting will enable you to grow through providing you with opportunities to excel, coaching both you and your peers, and talent development programmes targeted at your role with a view to providing you with the skills to grow further with FTI.

Basic Qualifications 

  • Minimum 2:1 BA/BSc degree, or equivalent
  • Strong A levels in numerical subjects
  • Privacy, Security and/or IG/Data professional qualifications e.g., CIPP/E

Preferred Skills:

  • Excellent communication and client presentation and communication skills (verbal and written)
  • Strong technical expertise in manipulation and management of data with ability to quickly learn and operate new tools as required by client.
  • Strong analytical and problem-solving skills, including an understanding of how to interpret business requirements and translate them into application and operational requirements
  • Experience in management consultancy preferred (e.g., Big 4 or similar)
  • Foreign language (e.g., German, French) and experience with financial services, insurance, healthcare industries are a plus.
  • Positions or experience with corporate data environments, legacy data environment, databases and/or security experience preferred
  • Self-starter that demonstrates an ability to solve complex problems with well thought out innovative solutions
  • Provide superior client service in demanding, deadline-driven situations
  • Ability to work independently in a fast-paced, multi-tasking environment.
  • Ability to work effectively as part of a team and support the team’s goals above individual goals
  • Ability to think clearly under pressure
  • Collaborative mind-set with flexible approach and a desire to get things done focused on value
  • Ability to travel locally and internationally when required and in some instances on short notice
  • Appreciation of working across a diverse European geography and in a global environment working across a diverse European geography and in a global environment

Experience:

  • Significant Management Consulting experience over at least 5 years related to at least one of the following domains: Information Governance, Privacy & Data Protection, Records management, Data Governance and Management and/or eDiscovery
  • Experience with global multi-nationals involved in enterprise process improvement or change management involving use of technology
  • Experience in operationalising compliance programmes
  • Experience in Privacy & Data Protection Consulting
  • Information Governance, Data Governance and/or Information Management Experience
  • Experience with privacy and security advisory in the Cloud
  • Experience in IT Advisory & Technology Enablement
  • Experience with Global system integration
  • Experience in applying formal project management methodologies
  • Experience of working with a complex technology stack, with a significant data and client integration component
  • Track record of technology management and deployment, including running requirements gathering and technical workshops
  • Experience with Privacy management tools such as OneTrust, TrustArc, etc.
  • Exposure to enterprise information management tools such as StoredIQ, Nuix, Clearwell, Enterprise Vault, HP, SourceOne, Recommind, Kazeon, Optim, Microsoft 365 and others
  • Strong stakeholder management experience with both internal and external stakeholders
  • Successful management/supervision of others

Our Benefits

Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits.

We offer a competitive benefits and wellbeing programme including private medical insurance, dental insurance, life insurance, income protection, flex critical illness cover, 5% employer pension contribution, holiday buy, discounted gym membership, interest free travel loans, paid volunteer hours and corporate matching for charitable donations, and much more.

About FTI Consulting

What makes us unique? With more than 6,250 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America’s Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Twitter (@FTIConsulting), Facebook and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

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