Litigation Paralegal

First Citizens Bank Careers


As a Litigation Paralegal, you will play a critical role within the bank's Legal Department, a high-energy group of legal professionals dedicated to exceptional client service, value and trustworthy advice to enable the bank’s business. This position provides administrative and legal support for the bank's in-house legal counsel on litigation and related matters.

Hybrid position – 3 days a week in office.


  • Legal Support – Assists in-house legal counsel with management of legal notices served on the Bank, the bank’s litigation portfolio and related matters, including: (1) reviewing and routing legal notices; (2) researching, investigating, analyzing, and ensuring timely responses to claims, complaints, subpoenas, and other legal process served on the bank; (3) processing new complaints and opening new matters in the matter management/e-billing system for adequate tracking, updating, and reporting; (4) assisting with discovery productions, including e-discovery and processes; (5) drafting, reviewing, and processing settlement documents and disposition reports; (6) coordinating with other business units within the Bank on document productions, legal holds, responses to subpoenas and other court filings, coordinating court appearances/testimony, bankruptcy matters, collections, and asset recovery; (7) performing legal research; and (8) interfacing with outside counsel, internal clients, and customers where appropriate.
  • Administrative Support – Provides administrative support to bank’s in-house legal counsel. Assists with legal notices, preparation, revision, and review of letters, presentations, reports, and other legal and departmental tasks. Supports implementation and maintenance of document management system, matter management, e-billing, templates, and legal forms. Reviews litigation processes and procedures, identifying areas of improvement and obstacles to change.
  • Documentation – Drafts, revises, and maintains letters, presentations, checklists, reports, legal forms, templates, and other legal documents.
  • Communication – Communicates directly in-person, by telephone, by videoconference, and by email with directors, officers, and other business leaders and associates. Must communicate clearly, effectively, and politely.


Bachelor's Degree with 2 years of experience in Paralegal, Legal Assistant, or Banking with specific emphasis on Litigation.


Associate Degree with 4 years of experience in Paralegal, Legal Assistant, or Banking with specific emphasis on Litigation.


High School Diploma or GED and 6 years of experience in Paralegal, Legal Assistant, or Banking with specific emphasis on Litigation.

Additional Requirements:

          • Knowledge of civil litigation and legal processes preferred.
          • Proficiency in Microsoft Office Suite.
          • Strong communication skills – interpersonal (oral and written).
          • Advanced organizational and multitasking skills.
          • Detail oriented.
          • Customer service skills.
          • Ability to work independently but take direction as required.
          • Problem-solving skills.
          • Experience with e-discovery.

                Preferred License or Certification Type: Certificate of completion from an ABA-approved paralegal certification program

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